Become a member
Hit enter to search
WEDNESDAY 24th OCTOBER

18.30-20.00   Welcome Cocktail

THURSDAY 25th OCTOBER

Make the most of your Sustainable Retail Summit experience by joining our Special Sessions on Thursday morning. Held right before the launch of the event’s official activities each day, the Special Sessions provide an alternative, focused look into the challenges being faced by our industry and their respective solutions.

Official Opening

  • Peter FREEDMAN, Managing Director, The Consumer Goods Forum, France
  • Tiago PITTA E CUNHA, CEO, Oceano Azul Foundation, Portugal

9.25 – 9.30

Session Opening

Tom HEAP, Freelance Broadcaster & Journalist, BBC


9.30 – 9.45 

Personal Wellbeing

Personal wellbeing is felt as a greater sense of vitality, engagement and connectedness and it ultimately aids better health. Your shopper, your employees . . . you . . . can build personal wellbeing through a holistic, science-based approach connected to physical, mental, emotional and spiritual energy. In this 15 minute session, you will learn more about the science of wellbeing as well as simple, practical insights that you can use starting today to improve your own wellbeing and sense of energy for life.

Lowinn KIBBEY, Global Head, Johnson & Johnson Human Performance Insitute, USA


9.45 – 10.30

CGF Pillar Insights

The Sustainable Retail Summit offers a unique opportunity to learn first-hand how companies are taking positive actions and collaborating to overcome today’s biggest industry challenges. From eradicating forced labour, reducing and measuring food loss and waste to supporting healthier diets and lifestyles, the conference provides practical sessions on how to implement change and meet these challenging demands head-on. This pre-conference session will provide an introduction to the Sustainable Retail Summit – the principles behind it, an overview of the CGF’s featured pillars and current commitments, insights into how global players can benefit from knowledge sharing on key sustainability and health and wellness issues, and, above all, how companies can overcome implementation challenges.

  • Mike BARRY, Director of Sustainable Business (Plan A), Marks and Spencer
  • Isabelle GROSMAITRE, Alimentation Initiative Catalyst, Danone, France
  • Alex HURD, Senior Director, Health & Wellness, Walmart, USA
  • Barry PARKIN, Chief Procurement and Sustainability Officer, Mars, Incorporated, USA
  • Veronika POUNTCHEVA, Global Director Corporate Responsibility | Senior Vice President, METRO AG, Germany
  • Brent WILTON, Director Global Workplace Rights, The Coca-Cola Company, USA

Moderator: Tom HEAP, BBC


10.30 – 11.15   Networking Break – Kindly hosted by Sonae 

The Health & Wellness Pillar drives positive and collaborative change that builds consumer trust and empowers people around the world to live healthier lives, while generating shared business value. CEOs and our panel of experts will look at the problems facing our industry with regards to health and wellness and ask whether or not enough is being done, where things can improve and what more could be achieved through greater collaboration. This session will highlight how the CGF and other stakeholders can work together to position the consumer goods industry as a leader in helping consumers adopt healthier lifestyles through initiatives like Collaboration for Healthier Lives.

 

11.15 – 12.00 

Hands Above Hearts and Minds: Nudging People Towards Healthier Consumption

  • Demir AYTAÇ, Chief Human Resources Officer, Migros Ticaret A.S, Turkey 
  • Pierre CHANDON, Chaired Professor of Marketing, L’Oréal – Innovation and Creativity, INSEAD, France
  • Dr. Francisco GOIANA DA SILVA, Medical School Lecturer, Health Management and Leadership, Universidade da Beira Interior, Portugal
  • Joe HARTSIG, SVP & Chief Merchandising Officer, Walgreens, USA
  • Frederico PAIVA, Head of Healthy Nutrition, Sonae MC, Portugal

12.00 – 12.40 

Panel Discussion

  • Demir AYTAÇ, Chief Human Resources Officer, Migros Ticaret A.S, Turkey 
  • Pierre CHANDON, Chaired Professor of Marketing, L’Oréal – Innovation and Creativity, INSEAD, France
  • Dr. Francisco GOIANA DA SILVA, Special Advisor, Ministry of Health, Portugal
  • Joe HARTSIG, SVP & Chief Merchandising Officer, Walgreens, USA
  • Alex HURD, Senior Director, Health & Wellness, Walmart, USA
  • Isabelle GROSMAITRE, Alimentation Initiative Catalyst, Danone, France

Moderator: Tom HEAP, BBC


12.40 – 14.00   Delegate Lunch 

Forced labour is one of the most pressing social issues of our time. According to the ILO, 25 million people are victims of forced labour in the world today. As such, members of the CGF are actively promoting responsible business actions to help eradicate forced labour in global supply chains by working together and promoting the implementation of the CGF’s Priority Industry Principles on Forced Labour. This high-level panel will discuss the challenges being faced in driving out the root causes of forced labour, as well as the positive actions businesses can undertake in order to address those risks through supporting positive migration. The session will also draw upon how key actors such as businesses, NGOs, international organisations and governmental institutions can create coalitions of the willing to tackle this unacceptable practice, in addition to sending a strong message to inspire other companies that they should act and communicate on their commitments.

 

14.00 – 14.20 

Context-Setters

  • Susana CORREIA DE CAMPOS, Head of Employee Relations & Internal Social Responsibility, Jerónimo Martins Group, Portugal
  • Jobst KOEHLER, Senior Integration and Migrant Training Specialist, IOM, Switzerland
  • Gideon MALTZ, Executive Director of the Tent Partnership for Refugees, USA
  • IOM – Speaker to be confirmed

Moderator: Tom HEAP, BBC

 

14.20 – 15.00 

Panel Discussion

  • Susana CORREIA DE CAMPOS, Head of Employee Relations & Internal Social Responsibility, Jerónimo Martins Group, Portugal
  • André COSTA JORGE, General Director, Jesuit Refugee Service, Portugal
  • Jobst KOEHLER, Senior Integration and Migrant Training Specialist, IOM, Switzerland
  • Gideon MALTZ, Executive Director of the Tent Partnership for Refugees, USA
  • IOM – Speaker to be confirmed

Moderator: Tom HEAP, BBC


15.00 – 15.45   Networking Break – Kindly hosted by Sonae


15.45 – 16.00

CEO Keynote

How to Drive Cultural Change Towards Sustainability – Insights from a Global Consumer Goods Company

Hans Van BYLEN, CEO, Henkel, Germany

Rooted deeply in the company´s history, Henkel fosters a culture of sustainability across its entire organisation. Hans Van Bylen will give insights about how sustainability is anchored in Henkel’s long-term strategic framework and brought to action through a holistic sustainability strategy. Guided by the strong belief that a genuine culture of sustainability can only be based on committed employees, Henkel enables its employees through various initiatives to contribute to sustainable developments in both professional and private life.

 

Food Waste Food waste is an enormous environmental, social and economic challenge. It represents an economic cost to the global economy of $940 billion per year and, if food waste were a country, its carbon footprint would be third only to China and the US. Given the magnitude of this challenge, the consumer goods industry is publicly committed to food waste reduction. So what now needs to be done? How are companies working towards the CGF’s Food Waste Resolutions and taking action on the more recent call to standardise food date labels? Plastic Waste We know pre-competitive, collaborative efforts with a united focus towards reduction and recovery is required. Towards that effort, the CGF is working in collaboration with the Ocean Conservancy’s Trash Free Seas Alliance (TFSA) and the Ellen MacAuthur Foundation (EMF) to reduce the threat that solid waste poses to the planet and to our oceans. As part of the TFSA, the CGF is working alongside science and conservation leaders on strategies to address plastic leakage into our waterways. Also, many CGF member companies are now supporting EMF’s New Plastics Economy, which explores the application of circular economy principles to global plastic packaging flows. It’s time to better understand what’s been done and what role our industry should be playing.

16.00 – 16.20

Context-Setters

  • Prof Richard THOMPSON OBE,School of Biological and Marine Sciences (Faculty of Science and Engineering), University of Plymouth, UK

16.20 – 16.40

Presentations

  • David GOUVEIA, Director for Agricultural Markets and Agrifood Chain, Office for Planning, Policies and Administration, Ministry of Agriculture, Forestry and Rural Development, Ministry of the Sea, Portugal
  • Dr. Luiza MIRPURI, Medical Advisor, Mirpuri Foundation, Portugal 
  • Fernando VENTURA, Head of Efficiency & Innovation, Environmental Projects, Jerónimo Martins Group, Portugal

16.40 – 17.20

Panel Discussion

  • David GOUVEIA, Director for Agricultural Markets and Agrifood Chain, Office for Planning, Policies and Administration, Ministry of Agriculture, Forestry and Rural Development, Ministry of the Sea, Portugal
  • Dr. Luiza MIRPURI, Medical Advisor, Mirpuri Foundation, Portugal 
  • Prof Richard THOMPSON OBE,School of Biological and Marine Sciences (Faculty of Science and Engineering), University of Plymouth, UK
  • Fernando VENTURA, Head of Efficiency & Innovation, Environmental Projects, Jerónimo Martins, Portugal

Moderator: Tom HEAP, BBC

17.20-17.30

The Business Perspective: Pre-Launch of the Sustainable Supply Chain Initiative  

To help meet the needs of our members, and to support the development of socially and environmentally responsible supply chains around the world, the Sustainable Supply Chain Initiative (SSCI) is the newest initiative developed by The Consumer Goods Forum. It is a robust programme to benchmark and recognise sustainability standards and has been designed to streamline benchmarking processes across the CGF by replicating the successful approach of the Global Food Safety Initiative to recognising standards. Its mission is to promote good social and environmental practices in global supply chains by benchmarking and recognising third-party audit programmes and certification schemes, initially focusing on social compliance with a view to expanding the scope to environmental compliance.

  • Hugo BYRNES, VP Product Integrity, Ahold-Delhaize, Netherlands
  • Vineet KHANNA, Global Head Supply Chain, Nestlé, Switzerland
  • Sonja SCHMID, Manager, Sustainable Supply Chain Initiative | SSCI, The Consumer Goods Forum, France

17.30-17.40

The Consumer Perspective: Product Transparency 

Solitaire TOWNSEND, Co-Founder of Futerra. Author of The Happy Hero – How To Change Your Life By Changing The World, UK


19.30   Official Cocktail & Dinner – Kindly hosted by Jerónimo Martins Restaurant Monte Mar Lisboa
Rua da Cintura Armazém 65, 1200-109 Lisboa, Portugal (departure from the Dom Pedro Hotel lobby at 19h00).

FRIDAY 26th OCTOBER

Make the most of your Sustainable Retail Summit experience by joining our Special Sessions on Friday morning. Held right before the launch of the event’s official activities each day, the Special Sessions provide an alternative, focused look into the challenges being faced by our industry and their respective solutions.

 

Plastic Packaging, Sustainability and the Circular Economy: Can they ever co-exist?

Plastic packaging has been in the sustainability spotlight recently, with 20-year-old crisps packets found on beaches, plastic-free shopping aisles and calls for bans on plastic packaging. Gerald Rebitzer, Sustainability Director at Amcor discusses packaging in the context of climate change, single use plastics, and the circular economy – sorting reality from perception to help brands and retailers to address the challenges of today. He will share insights on packaging itself and how industry, policy makers and cross-value chain organisations are working together for change.

Gerald REBITZER, Director Sustainability, Amcor Flexibles, Switzerland

Collaborating for Impact – Driving Change at Scale and Pace

Many of the challenges we face today are collective ones, and they require us to move faster than ever whilst simultaneously working more collaboratively to drive positive change across borders and cultural and political differences. We are here with the CGF at the leading edge of collaboration; creating a common language and currency for key stakeholders across the globe to work together, whether it be harmonising approaches to tackling food waste, challenging ethical and social inequalities in our value chains or pioneering sustainable approaches to plastic use and disposal. Mike Coupe will share more about the guiding principles that support Sainsbury’s approach to sustainable retailing across their Group and bring to life how these principles have underpinned progress across a number of key areas.

Mike COUPE, CEO, Sainsbury’s, UK

09.20 – 10.30

SESSION 1: Product Transparency as an Enabler for Behaviour Change 

Solitaire Townsend and Sarah Holloway of Futerra will host an interactive session on how to make transparency on environmental and social issues work for consumers and brands. New CGF/Futerra research, launched at the Summit, will provide case studies and key insights from CSOs, CMOs and brand leaders on how to unleash the ‘secret weapon’ of product transparency to build real, lasting trust with consumers.

  • Sarah HOLLOWAY, Strategy Director, Futerra, UK
  • Solitaire TOWNSEND, Co-Founder of Futerra. Author of The Happy Hero – How To Change Your Life By Changing The World, UK

 

SESSION 2: Combatting Waste – No Sustainability Without Transparency

The old adage “what gets measured gets managed” is true for food waste, as well. This session will introduce two new tools, the Food Waste Database and the FLW Value Calculator, designed to simplify and inform food waste measurement and help CGF companies fulfil the 2015 CGF Food Waste Resolution. In addition, practitioners from Jerónimo Martins Group, The World Resources Institute, Mars, and other companies will share practical examples of company approaches to measurement, “hotspot” identification, and strategies for reducing food waste. The session will include an interactive Q&A session, so come and have your questions answered!

  • Paul CREWE, Chief Sustainability Officer & Executive Director, Anthesis Group, UK
  • Kevin RABINOVITCH, Global VP Sustainability and Chief Climate Officer, Mars, Incorporated, USA
  • Kai ROBERTSON, Senior Corporate Sustainability Advisor, World Resources Institute, USA
  • Tiago SILVA, Corporate Responsibility Senior Manager, Jerónimo Martins Group, Portugal

10.30 – 11.15    Networking Break – Kindly sponsored by Danone

11.30 – 13.00

SESSION 3: Embracing Innovation to Drive Sustainability – Explore how technology solutions can enable positive change throughout your business and in wider society

Technology has great potential to help us solve many social and environmental challenges both today and in the future, from reducing waste to enforcing ethical compliance and influencing positive consumer behaviour. In this session we will introduce several ways in which technology solutions can enable positive change throughout your business and in wider society. This interactive session will cover a range of levers and tools for reducing negative social and environmental impacts and enabling positive behavioural change. Topics include a demonstration of SIM’s Supply Chain Information Management tool on how blockchain technology can bridge the distance between consumer and producer and Capgemini’s novel approach to unlocking employee creativity through sustainability hackathons.

  • Harry ASHMAN, Sustainability Consultant, Capgemini, UK
  • Leontien HASSELMAN-PLUGGE, CEO, Supply Chain Information Management (SIM), Netherlands
  • Aphra MORRISON, Sustainability Reporting Manager, Capgemini, UK
  • Alexander VAN ASSOUW, Commercial Director, Refresco, The Netherlands

SESSION 4:

What’s New at the CGF? Stepping up to the Challenge for a Sustainable Future

 

1.The CGF Sustainable Supply Chain Initiative: Making Responsible Sourcing Easier for the Industry

Compliance with social and environmental policies throughout the supply chain is a key challenge for the industry. Third-party audits and certifications are one of the main sources of assurance used by companies. Our industry has recognised the need to address this and in this session you’ll learn more about how, through the CGF’s new Sustainable Supply Chain initiative, our industry has never been better placed to provide buyers and suppliers with clear guidance. This session will help you better understand the SCCI’s goals and plan of action, how to understand different types of benchmarks and the value of industry benchmarks for third-party schemes, and how to use the SSCI benchmark as part of a broader sustainable sourcing strategy. We will also update on plans to create global alignment and collaboration among the three global benchmarks for third-party schemes (GFSI, GSSI, SSCI).

  • Hugo BYRNES, VP Product Integrity, Ahold Delhaize, Netherlands
  • Vineet KHANNA, Global Head Supply Chain, Nestlé, Switzerland
  • Herman WISSE, Managing Director, The Global Sustainable Seafood Initiative (GSSI), Netherlands
  • Sonja SCHMID, Manager, Sustainable Supply Chain Initiative | SSCI, The Consumer Goods Forum, France

 

2. Re-Thinking the Plastics Problem – Implementing Sustainable Strategies

In the last year we have had an explosion of public awareness and concern about plastic pollution. And yet, the man in charge of waste for the City of Cambridge and beyond – one of the most environmentally aware parts fo the UK – just told me there has been no change in the amount of plastic they are consuming and throwing away. Why not? We should go beyond the pious wishes and the slogans to discover why plastic is so welded to our consumer culture, and what manufacturers, government and consumers can do to prevent the use of this material becoming an environmental menace. Outrage is not enough. Reformulation, regulation, education, cooperation, reduction: all are on the table. What can be done to influence countries around the world to tackle this global pollutant. Paul is an expert on decision making in the retail world. Luiza knows about the global spread of plastic and its health impacts, Kao can talk about the opportunities to make plastic ‘kind’ to our world. And Ignacio from the CGF has the global business view.

  • Paul CREWE, Executive Director and Chief Sustainability Officer, Anthesis Group, UK
  • Luiza MIRPURI, Medical Advisor, Mirpuri Foundation, Portugal
  • Koichi YANAGITA, Vice President of ESG, Kao Corporation, Japan
  • Ignacio GAVILAN, Director, Environmental Sustainability, The Consumer Goods Forum

Moderator: Tom HEAP, BBC


 

SESSION 5: Inspiring Healthier Lives – in Action!

CGF members recognise the immense potential of community-based initiatives to deliver meaningful behaviour change. Our overall ambition is to progress healthier baskets and raise awareness on health and wellness. We have been working with our members and expert stakeholders to develop a series of interventions that will help customers understand, find and choose healthier options, working together across the world in key cities, as part of our Collaboration for Healthier Lives initiative, to ensure a successful mission. In this session, we’ll hear from those working on the ground to empower consumers and how retailer-manufacturer collaborations are positively impacting these communities around the world.

  • Maggie BISCARR, Director for Global Partnership Solutions, PepsiCo  
  • Baptiste ROUESNE, Associate, Boston Consulting Group, France
  •  

    Ricardo FERNANDES, Area Leader in Customer Service, SONAE MC, Portugal

  • João FREITAS, Meal Solutions Director, Jerónimo Martins Group, Portugal
  • Kana KAWADA, Manager, Health & Beauty Care Section, Quality Management Dept., AEON Co. Ltd. Japan
  • Thomas KYRIACO, Customers Alimentation Initiative Director, Danone, France
  • Bertrand SWIDERSKI, Sustainability Director, Carrefour Group, France
  • Khaled TAWFIK, Principal, Boston Consulting Group, UK

Moderator: Sharon Bligh, Director, Health & Wellness, The Consumer Goods Forum


12.45 – 14.15  Delegate Lunch 

The task of ensuring a sustainable and healthy future is not only a benefit to us; it is a service to the common good and fundamental to well-functioning societies. Our work together at this conference is aimed at creating that common good and in this final session we will draw together some of the major themes highlighted during the conference and point towards the work we can all do to safeguard our companies and our communities. There is more than enough evidence today to show that consumers – especially millennials and Gen Z’ers – will walk away from brands that do not have a track record of protecting the planet and its people. This closing session will, therefore, better explore how we can ensure a sustainable future for the planet, its people and our businesses.

 

14.15 – 14.20

Introduction

Tom HEAP, Freelance Broadcaster & Journalist, BBC, UK


14.20 – 14.40

CEO Keynote

When we talk about “millennials”, there can sometimes be a tendency to generalise about what is actually a very diverse group of consumers, covering anyone from the ages of 18- to around 35-years-old, anywhere in the world. These consumers have grown up with technology, whether it is computers, smartphones, video games, and therefore are more demanding of brands when it comes to their customer journeys. In this fireside chat, John Ross, President and CEO at IGA, Inc. will be discussing the challenges of millennial consumption patterns, as well as collaboration with industry leaders and government representatives to drive positive outcomes.

John ROSS, CEO & President, IGA, USA

Moderator: Tom HEAP, BBC


14.40 – 14.55

Presentation

  • Marcela VILLAREAL, Director Partnerships, Advocacy and Capacity Development, FAO, Italy

14.55 – 15.40

Blue Planet II 

  • James HONEYBORNE, Executive Producer, Blue Planet II (BBC), UK
  • Alice WEBB, Director, BBC Children’s & BBC North, UK

15.45 – 15.55

Closing Keynote 

João Pedro MATOS FERNANDES, Portuguese Minister of the Environment, Portugal


15.55 – 16.00

Session & Conference Wrap upl

  • Tom HEAP, Freelance Broadcaster & Journalist, BBC, UK
  • Peter FREEDMAN, Managing Director, The Consumer Goods Forum, France
Download the Official Programme
Turning Trash Into Art

The Portuguese artist Bordalo II turns trash into large animal figures to raise awareness of the danger of environmental pollution and the threat to the habitats of many species. Bordalo II is currently preparing the piece that he will be showing at the SRS this October.

“One man’s trash is another man’s treasure’. I create, recreate, assemble and develop ideas with end-of-life material and try to relate it to sustainability, ecological and social awareness.”

– Bordalo II. More at http://www.bordaloii.com/

The Programme Committee
  • Demir Aytaç, MIGROS TICARET A.S., Turkey
  • Mike Barry, MARKS & SPENCER PLC., UK
  • Paul Crewe, ANTHESIS GROUP, UK
  • Isabelle Grosmaitre, DANONE, France
  • Alex Hurd, WALMART, USA
  • Sara Miranda, JERÓNIMO MARTINS, Portugal
  • Barry Parkin, MARS INC., USA
  • Nadia Lopes Reis, SONAE, Portugal
  • Monica Ventosa, APED – PORTUGUESE ASSOCIATION OF RETAIL COMPANIES, Portugal