Responding to COVID-19

This report looks at six things retailers should do to keep calm and carry on during the COVID-19 pandemic.

This article was first published on March 12, 2020, and was updated on March 24, 2020 to reflect the latest information from China, Italy, Spain and other geographies. In many geographies, the crisis has accelerated since this note was first published, but much of this advice is still relevant for all retailers. For those retailers who are relatively untouched by the crisis, this advice should act as a timely “call to arms” and help you quickly build an action plan.

Download the report to learn more.