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Incentivising ESG Data Sharing Blog 19 Feb 2022 E2E Value Chain Incentivising ESG Data Sharing Supporting Data Exchange for Reporting and Action Current Issues Around ESG Data Sharing As its necessity for our transition towards sustainability is recognised, there has been a significant increase in demand for ESG data in recent years. Reporting requirements are becoming ever more stringent, both in response to regulatory pressure and demands from shareholders and […]
Using First-Party Data to Build Strong, Consent-Based Customer Relationships Blog 22 Mar 2022 E2E Value Chain Using First-Party Data to Build Strong, Consent-Based Customer Relationships You may have heard that Google is phasing out third-party cookies in 2022, with the goal of protecting users who crave more privacy online. In a blog post explaining their thought process, Google points out that 81% of people feel that potential risks of their data being collected outweigh the benefits. Generated by another website, […]
Press Release 26 Feb 2015 Consumer Goods Industry Commits to New Guidelines on Consumer Engagement and Data Privacy The Consumer Goods Forum Brings Industry Together for Collective Agreement on Safeguarding Consumer Information Across Digital Platforms New ‘Consumer Engagement Principles’ to Promote Data Privacy and Build Greater Consumer Trust   PARIS, 26th February 2015 – In order to help build trust with consumers and shape the way companies, retailers and manufacturers use consumer information […]
Achieving a More Responsive Supply Chain: Lessons from COVID-19 Blog 06 Oct 2020 Product Data Achieving a More Responsive Supply Chain: Lessons from COVID-19 Seven months into the COVID-19 lockdown, consumers still find themselves fighting for toilet paper, disinfectant wipes and nitrile gloves at their local retail stores. On the flipside, many Consumer Packaged Goods (CPG) companies who saw a significant drop in demand at the height of the lockdown are struggling to get their production back to normal […]
Will Things Fall Apart if the Centre Cannot Hold (All the Data)? Blog 04 Nov 2019 E2E Value Chain Will Things Fall Apart if the Centre Cannot Hold (All the Data)? Okay starting with a title shamelessly ripped off from W.B Yeats may not be cool, but it does capture the essence of this post. We are in a period when decentralised approaches to data storage and access is in vogue. Blockchain and other Peer-to-Peer (P2P) database designs are two obvious examples, but that else is […]
Retail Media Networks Explained – And How to Capitalise on Them Blog 07 Jul 2022 E2E Value Chain Retail Media Networks Explained – And How to Capitalise on Them In 2012, Amazon, a CGF member, launched its retail media network (RMN). Ever since, retailers large and small have followed suit, from giants like CGF members Walmart and Target to specialty retailers such as Sephora and even app-based delivery services like Instacart. According to Forrester Research, global retail media spend will grow to $50 billion […]
Press Release 17 Jul 2014 ‘Age of Disruption’ Makes Digital Top Priority for 54% of Consumer Goods Firms – But One-Third Lack Know-How Research finds over half of business leaders place digital strategy and data analytics high on their agenda, and the supply chain rates as their number one challenge and area of investment    PARIS, 17th July 2014 – The Consumer Goods Forum and KPMG International today released the findings of their annual Global Top of Mind Survey. […]
Consumer Engagement Principles: Addressing the Value Exchange Blog 03 Oct 2014 Consumer Engagement Principles: Addressing the Value Exchange   An outcome of our Future Value Chain 2022 programme, the rationale for the Consumer Engagement Principles project notes that in the context of consumer trust and legislation, and with regards to the use of digital technologies, the industry needs to protect its ability to create mutual value in digital consumer engagement. Our goal is […]
Press Release 24 Jun 2015 New Tools to Help Consumer Goods Industry Safeguard Consumer Data Across Digital Channels — The Consumer Goods Forum and Capgemini Launch New Assessment Scan and Companion Manual to Help Drive Implementation of the Consumer Engagement Principles — Companies Now Able to Benchmark Their Consumer Engagement Strategies   PARIS and NEW YORK, 24th June 2015 – The Consumer Goods Forum (CGF) today announced the launch of a new assessment […]
SummerComes 2022, Interview With Maryann Moschides, CMO, Scanbuy  Video 22 Jul 2022 E2E Value Chain SummerComes 2022, Interview With Maryann Moschides, CMO, Scanbuy  In May 2022  at the SummerComes SpringBoard in New York, Zoe Daruwalla, Communications Officer at The Consumer Goods Forum interviews Maryann Moschides, CMO, Scanbuy to discuss data transparency and the role of the QR code.   
The Consumer Engagement Principles Timeline Infographic Infographic 22 Apr 2016 The Consumer Engagement Principles Timeline Infographic Japanese version  
The 7 Consumer Engagement Principles Infographic Infographic 30 Mar 2016 The 7 Consumer Engagement Principles Infographic
Consumer Engagement Principles: Ensuring Trust in Engaging with Consumers in the Digital World Publication 12 Apr 2014 Consumer Engagement Principles: Ensuring Trust in Engaging with Consumers in the Digital World
The Consumer Engagement Principles Publication 26 Feb 2015 The Consumer Engagement Principles
Press Release 23 Jun 2021 Global Summit The Global Summit 2021: Day Three Summary Industry Leaders Discuss Ways to Build Better Lives Through Better Business PARIS, 23rd June 2021 — On the penultimate day of The Consumer Goods Forum’s (CGF) virtual Global Summit, the conversation hinged around some of the CGF’s core priorities, including sustainability, human rights and a resilient food supply. Leaders from the organisation and its member […]
How You Can Help Make the Consumer Engagement Principles Real Blog 13 Oct 2014 How You Can Help Make the Consumer Engagement Principles Real   We have already seen a number of collaborative activities within the project take place, and there are also a number of other activities now being employed through the support of our wider membership. These include global research on existing guidelines, protocols and principles from different vantage points (consumer, government, industry, company) including a survey […]