Blog24 Mar 2023E2E Value Chain
Extending Your Data Reach to Drive Value Data is not meant to sit idle in databases, silos or even a department in a large organisation. Unlike oil, data is a renewable resource that can generate more value as it is used over and over and by more people. Holding back information purposefully or by mistake may limit the opportunities for retailers and […]
Blog19 Feb 2022E2E Value Chain
Incentivising ESG Data Sharing Supporting Data Exchange for Reporting and Action Current Issues Around ESG Data Sharing As its necessity for our transition towards sustainability is recognised, there has been a significant increase in demand for ESG data in recent years. Reporting requirements are becoming ever more stringent, both in response to regulatory pressure and demands from shareholders and […]
Blog22 Mar 2022E2E Value Chain
Using First-Party Data to Build Strong, Consent-Based Customer Relationships You may have heard that Google is phasing out third-party cookies in 2022, with the goal of protecting users who crave more privacy online. In a blog post explaining their thought process, Google points out that 81% of people feel that potential risks of their data being collected outweigh the benefits. Generated by another website, […]
Press Release26 Feb 2015
Consumer Goods Industry Commits to New Guidelines on Consumer Engagement and Data Privacy The Consumer Goods Forum Brings Industry Together for Collective Agreement on Safeguarding Consumer Information Across Digital Platforms New ‘Consumer Engagement Principles’ to Promote Data Privacy and Build Greater Consumer Trust PARIS, 26th February 2015 – In order to help build trust with consumers and shape the way companies, retailers and manufacturers use consumer information […]
Blog06 Oct 2020Product Data
Achieving a More Responsive Supply Chain: Lessons from COVID-19 Seven months into the COVID-19 lockdown, consumers still find themselves fighting for toilet paper, disinfectant wipes and nitrile gloves at their local retail stores. On the flipside, many Consumer Packaged Goods (CPG) companies who saw a significant drop in demand at the height of the lockdown are struggling to get their production back to normal […]
Blog04 Nov 2019E2E Value Chain
Will Things Fall Apart if the Centre Cannot Hold (All the Data)? Okay starting with a title shamelessly ripped off from W.B Yeats may not be cool, but it does capture the essence of this post. We are in a period when decentralised approaches to data storage and access is in vogue. Blockchain and other Peer-to-Peer (P2P) database designs are two obvious examples, but that else is […]
Blog07 Jul 2022E2E Value Chain
Retail Media Networks Explained – And How to Capitalise on Them In 2012, Amazon, a CGF member, launched its retail media network (RMN). Ever since, retailers large and small have followed suit, from giants like CGF members Walmart and Target to specialty retailers such as Sephora and even app-based delivery services like Instacart. According to Forrester Research, global retail media spend will grow to $50 billion […]
Press Release17 Jul 2014
‘Age of Disruption’ Makes Digital Top Priority for 54% of Consumer Goods Firms – But One-Third Lack Know-How Research finds over half of business leaders place digital strategy and data analytics high on their agenda, and the supply chain rates as their number one challenge and area of investment PARIS, 17th July 2014 – The Consumer Goods Forum and KPMG International today released the findings of their annual Global Top of Mind Survey. […]
Blog03 Oct 2014
Consumer Engagement Principles: Addressing the Value Exchange An outcome of our Future Value Chain 2022 programme, the rationale for the Consumer Engagement Principles project notes that in the context of consumer trust and legislation, and with regards to the use of digital technologies, the industry needs to protect its ability to create mutual value in digital consumer engagement. Our goal is […]
Press Release24 Jun 2015
New Tools to Help Consumer Goods Industry Safeguard Consumer Data Across Digital Channels — The Consumer Goods Forum and Capgemini Launch New Assessment Scan and Companion Manual to Help Drive Implementation of the Consumer Engagement Principles — Companies Now Able to Benchmark Their Consumer Engagement Strategies PARIS and NEW YORK, 24th June 2015 – The Consumer Goods Forum (CGF) today announced the launch of a new assessment […]
Video22 Jul 2022E2E Value Chain
SummerComes 2022, Interview With Maryann Moschides, CMO, Scanbuy In May 2022 at the SummerComes SpringBoard in New York, Zoe Daruwalla, Communications Officer at The Consumer Goods Forum interviews Maryann Moschides, CMO, Scanbuy to discuss data transparency and the role of the QR code.
Infographic22 Apr 2016
The Consumer Engagement Principles Timeline Infographic Japanese version
Infographic30 Mar 2016
The 7 Consumer Engagement Principles Infographic
Publication12 Apr 2014
Consumer Engagement Principles: Ensuring Trust in Engaging with Consumers in the Digital World
Publication26 Feb 2015
The Consumer Engagement Principles
Press Release23 Jun 2021Global Summit
The Global Summit 2021: Day Three Summary Industry Leaders Discuss Ways to Build Better Lives Through Better Business PARIS, 23rd June 2021 — On the penultimate day of The Consumer Goods Forum’s (CGF) virtual Global Summit, the conversation hinged around some of the CGF’s core priorities, including sustainability, human rights and a resilient food supply. Leaders from the organisation and its member […]