One silver lining of the COVID-19 pandemic is the way in which organizations have rapidly introduced new ways of working. Necessity has accelerated the adoption of digital tools, which when used thoughtfully, improve productivity and performance. Now, remote working is the ‘new normal’. Billions of people have proven it is possible to work effectively from home, making a full return to the office unnecessary and unlikely for months to come. Remote working has also led to many benefits which organizations will want to retain long after the pandemic, such as reduced travel costs, flexibility, and a level playing field for global workforces.