Date 2020
Organisations Oliver Wyman, World Economic Forum
Resource Type Insight
Language English

Technology is a critical part of the response to the COVID-19 crisis. Videoconferencing platforms enable wide-scale “work from home”, while contact tracking applications and devices, fast data exchange and processing provide a dynamic picture of the virus that is vital for controlling the spread of infection. The lockdown has had economically destructive effects, but it has also fuelled the tech-enabled contact-free economy, including telemedicine, online retail, and social distancing delivery and logistics, which promise to boost employment in certain areas and sectors.