The Body Shop Product Refill Stations

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  “We are all most grateful to members of The Consumer Goods Forum for doing what is in their power to ensure the availability of these products at affordable prices. We appreciate CGF members’ constant support for the efforts of national governments and public health bodies.”
  DR DAVID NABARRO A WORLD HEALTH ORGANIZATION SPECIAL ENVOY ON COVID-19
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  “I am proud to see our industry, through the CGF, help shoppers better understand nutrition so they can make great choices for themselves and their families”.
  CARLOS MARIO GIRALDO MORENO CEO AND PRESIDENT, GRUPO EXITO
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  “The CGF proves that partnership creates more impact. This is what I will hold myself accountable for – fostering the force of impactful partnerships to enable better lives through better business”.
  VERONIKA POUNTCHEVA GLOBAL DIRECTOR CORPORATE RESPONSIBILITY AND SENIOR VICE PRESIDENT, METRO AG
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  “Leadership by the private sector can catalyse action on multiple fronts to tackle hunger, micronutrient deficiencies, and overweight and obesity. This workforce programme is one. It makes business sense, and is the right thing to do. We appreciate CGF’s leadership”.
  Lawrence Haddad EXECUTIVE DIRECTOR, GAIN
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  The Consumer Goods Forum (CGF) is committed to helping its members understand the challenge being faced and provides a unique, global platform that promotes best practice sharing.”
  Olaf Koch Chairman of the Management Board, METRO
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Who We Are
Who We Are
What We Do
What We Do
- Address Challenges
  
  “We are all most grateful to members of The Consumer Goods Forum for doing what is in their power to ensure the availability of these products at affordable prices. We appreciate CGF members’ constant support for the efforts of national governments and public health bodies.”
  DR DAVID NABARRO A WORLD HEALTH ORGANIZATION SPECIAL ENVOY ON COVID-19
- Establish Coalitions of Action
  
  “I am proud to see our industry, through the CGF, help shoppers better understand nutrition so they can make great choices for themselves and their families”.
  CARLOS MARIO GIRALDO MORENO CEO AND PRESIDENT, GRUPO EXITO
- Drive Action & Implementation
  
  “The CGF proves that partnership creates more impact. This is what I will hold myself accountable for – fostering the force of impactful partnerships to enable better lives through better business”.
  VERONIKA POUNTCHEVA GLOBAL DIRECTOR CORPORATE RESPONSIBILITY AND SENIOR VICE PRESIDENT, METRO AG
- Engage Stakeholders
  
  “Leadership by the private sector can catalyse action on multiple fronts to tackle hunger, micronutrient deficiencies, and overweight and obesity. This workforce programme is one. It makes business sense, and is the right thing to do. We appreciate CGF’s leadership”.
  Lawrence Haddad EXECUTIVE DIRECTOR, GAIN
- Support Networking & Sharing
  
  The Consumer Goods Forum (CGF) is committed to helping its members understand the challenge being faced and provides a unique, global platform that promotes best practice sharing.”
  Olaf Koch Chairman of the Management Board, METRO
Coalitions & Projects
Our Coalitions & Projects
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Our Events
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- Get in Touch
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JOIN A COALITION
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Date	2022
Organisation	The Body Shop
Tags	Plastics & Packaging, Reuse, Consumer Use, Consumer Behaviour, End of Life, Sustainable Options
Resource Type	Case Study

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This case study explores the 2019 launch of The Body Shop’s refill scheme in two stores and the plans to expand the programme to 500 across the globe by the end of 2022. Through the initiative, consumers are able to refill some of The Body Shop’s products in store using reusable aluminium bottles, with the programme complementing the company’s Return, Recycle, Repeat scheme.

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