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Consumers and the ‘New Normal’: Which Retail Changes Could Become Permanent as a Result of COVID-19? Blog 03 Jul 2020 Corporate Consumers and the ‘New Normal’: Which Retail Changes Could Become Permanent as a Result of COVID-19? The retail sector has weathered its fair share of storms in recent years, from business rates to the growing influence of e-commerce. But even if retail veterans have become seasoned crisis responders, industry challenges do not always directly affect consumer behaviour. This is emphatically untrue in the case of the coronavirus pandemic. COVID-19 has created […]
Insights on Consumer Behaviour in Light of COVID-19 Podcast 22 Jul 2020 Corporate Insights on Consumer Behaviour in Light of COVID-19 In this episode of The Consumer Goods Forum’s Podcast, guest Lynn Evison from Alvarez and Marsal shares insights on the evolving landscape of the retail industry from the group’s latest report. The report, “The Shape of Retail: Consumers and the new normal”, offers details about how retailers have responded to the COVID-19 pandemic and its […]