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The strength of the CGF lies in its collaborative efforts and ability to bring our industry together to discuss challenges impacting our people, our customers and our businesses, and to share best practices and knowledge. The world is now facing a pandemic not seen in our lifetime, but our industry is stepping up and showcasing exactly how business can be a force for good in difficult times.

We felt it important, therefore, to share exactly how our industry is making a difference and supporting people to get through this challenging time. Below is a selection of items from around the world.

To our members and your employees around the world, we thank you for your hard work and commitment.


Updated 30th March 2020

  • Johnson & Johnson updates on the coronavirus: Collaborating to accelerate the development of a vaccine for COVID-19, screening compounds to determine if any could help treat those who have the virus, and continuing to supply the critical medicines, devices and products customers and patients depend on
  • Kroger collaborates with other industries to bolster employment, food supply 
  • Lidl is donating thousands of fresh fruit and vegetable bags to NHS staff nationwide
  • Boots to roll out Covid-19 tests for NHS staff 
  • Aldi announces priority access to stores for emergency workers
  • Grocery retailers waive DoorDash delivery fees for older customers 
  • The Giant Company uses social media to discourage hoarding
  • Migros Ticaret implements several solutions to make shopping easier for people over the age of 65
  • UK aid and Unilever to target a billion people in global handwashing campaign
  • Essity has donated $200,000 to WHO’s Covid19 Solidarity response fund; increased information efforts on hand hygiene; initiated development and production of face masks (in Swedish); and focused on informing society that supply of toilet paper is working as usual
  • Jeronimo Martins launches Biedronka Foundation to help seniors in need 
  • Manufacturers meeting employee, community needs in the wake of Covid-19
  • PepsiCo: “We’re taking proactive steps grounded in science to protect the safety of our products” 
  • Hannaford Supermarkets commits quarter million dollars to support area foodbanks 
  • Unilever ‘United for America’ initiative helps protect lives and livelihoods from the COVID-19 pandemic 
  • Constellation Brands pledges €2.24 million to COVID-19 relief efforts 
  • Coop Italia freezes prices of packaged goods for two months 
  • Ocado buys 100,000 Covid-19 test kits to ensure ‘safety for all’
  • Tesco supermarket make changes to the way you shop amid COVID-19 pandemic 
  • SPAR Partners staying strong and better together 
  • SPAR Austria steps up support for volunteers and suppliers 
  • SPAR Croatia supports local producers affected by COVID-19 outbreak
  • Learn what Migros Ticaret is doing against the Covid-19 virus and see their infographic on safety measures 
  • Sainsbury’s latest updates on responses to the coronavirus crisis 
  • Tesco shares an update on response to COVID-19: A message to customers from Dave Lewis, Tesco CEO 
  • China Daily: COFCO alliances help deliver goods in battle against epidemic 
  • Alibaba: Jack Ma Foundation aids asian countries in fight against Covid-19 / Equips Africa in fight against coronavirus / Shares coronavirus prevention handbook 
  • Alibaba unveils technologies to empower partners in fight against coronavirus
  • Chinese businesses optmistic during coronavirus, says Alibaba Research Unit 
  • Beijing community-based service centers have been established by local retail companies Wumei and Dmall in residential communities in Shijingshan and Fangshan districts 
  • Wumart allocates more than $40m to curb prices amid outbreak
  • JD.com to launch unmanned robot delivery fleet in quarantined Wuhan
  • Colgate-Palmolive: “Optimism in Action” by staying connected globally, caring for our employees and prioritizing the production of products to help keep people healthy 
  • Danone is taking exceptional measures to protect its 100 000 employees and its partners and local ecosystems and ensure food supply continuity to people
  • UK: Danone, M&S, Lidl, Aldi,  and Coca-Cola European Partners have partnered with Neighbourly to create the Neighbourly Community Fund, 500 000 £ committed
  • Danone with its Evian capacities  will produce  100 000  bottles for hydroalcoholic gel 
  • Coop Sweden adds delivery slots for online orders for the elderly
  • Walmart to offer rent relief to shops within its stores and ease financing for suppliers 
  • UK’s Sainsbury’s to assist smaller suppliers during Coronavirus pandemic 
  • Nestlé steps up global response to COVID-19 pandemic, joins forces with the International Federation of the Red Cross and Red Crescent Societies 
  • SPAR China supporting communities 
  • DESPAR Nordest Italia insures employees
  • Kaufland: Biggest retailer in Romania offers its employees bonuses totaling EUR 1.6 mln amid Covid-19 crisis
  • Migros updates on precautions against Coronavirus through a special page on the virus 
  • Syngenta to supply hand sanitizer to fight COVID-19
  • Clark’s Coronavirus FAQ
  • Ralph Lauren to make masks and gowns 
  • Danone North America commits $1.5 million to support food banks and food rescue organizations during Coronavirus crisis 
  • Symrise AG to produce 8 tons of disinfectant for internal use and donation to hospitals and federal health institutions in the Hannover Region
  • Vanderlande: Making sure community stays active – virtual work-out
  • GSK: Tips for managing self-isolation
  • FIA: COVID-19 monitoring report, 21 – 27 March 2020 
  • Mondelēz International takes action to support and protect communities during Covid-19 crisis
  • Unilever: Helping to protect lives and livelihoods from the Covid-19 pandemic
  • Grocers leverage in-store tech during COVID-19
  • Sainsbury’s response to the Coronavirus crisis 
  • IGA Alert: Coronavirus crisis ressource center 
  • Daymon: Updated IDC Retail News – special edition on Coronavirus
  • Lotte: Implementing proactive protective measures to overcome COVID-19
  • Hormel Foods‘ CEO shares message of hope: “Look to China and see ‘we can and will come out’ of Coronavirus pandemic” (complete coverage on crisis and actions: Hormel Foods Newsroom)
  • Х5 Retail Group: “Pandemic brings ‘S’ back to ESG, Russian business responds” (bne Intellinews); other actions on Twitter profile
  • Maspex donates 1 million food and beverage products to hospitals fighting with the pandemic 
  • Association of Convenience Stores UK (ACS): Resources for retailers 
  • World Federation of Advertisers: COVID compendium for global marketers
  • Intermarché supports French market gardeners and fishermen (in French)
  • Seven examples of brands’ reactions to the Covid-19 crisis (in French
  • Grupo Éxito anticipates payments to 867 small and medium suppliers (in Spanish)
  • Carulla: recommendations post on Instagram (in Spanish)
  • Surtimax: recommendations post on Facebook (in Spanish)
  • Super Inter: recommendations post on Facebook (in Spanish)  
  • Loblaw, Metro announce pay boost for staff during COVID-19 pandemic
  • SPAR: special website page on COVID-19 preparedness & responsiveness
  • Disney donates surplus foods to food banks as parks remain closed amid coronavirus outbreak
  • Beiersdorf provides 500 tons of disinfectant in Europe
  • Tesco and M&S introduce special shopping hours for NHS workers during the coronavirus outbreak 
  • LVMH orders 40 million masks from China for France
  • PepsiCo to provide enhanced benefits to all U.S. employees and additional compensation to U.S. frontline during unprecedented health pandemic 
  • Walmart and the Walmart Foundation commit $25 million to global COVID-19 response effort
  • Six ways Johnson & Johnson is helping support Coronavirus relief efforts 
  • Alibaba pitches diagnostic tool to Europe in China outreach move 
  • FairPrice puts per-customer limits on some items after Malaysia lockdown sparks demand spike 
  • SC Johnson furthers efforts to help fight the spread and impact of COVID-19 with $5 million donation 
  • Coca-Cola Philippines re-channels P150M advertising budget for COVID-19 response 
  • The Coca-Cola Foundation donates $5 million in COVID-19 relief funding to Boys & Girls Clubs of America to support kids and families 
  • Stop & Shop, other grocers have special shopping hours for seniors 
  • Target builds on support for team and communities with $300 million+ investment 
  • Żabka donates PLN4.5mn to tackle Coronavirus pandemic In Poland (ESM)
  • Whole Foods Market on Twitter: important update to store hours
  • Migros Ticaret: Updated measures taken against the Covid-19 virus in stores and online channels, and video with English subtitles  
  • Grupo Exito: Online cooking classes (in Spanish)
  • Grupo Exito: Recommendations for shopping (in Spanish)
  • SupplyShift offers multi-tier supply chain mapping at no cost to assess COVID-19 impact
  • Nestlé: Helping tackle the Covid-19 pandemic
  • Tesco: “Together, we can do this”
  • Boots: Recognising the coronavirus symptoms
  • Daymon IDC Retail News special edition on Coronavirus
  • FIA – Food Industry Asia: COVID-19 Food & Beverage Impact: Monitoring Update, 20 Mar 2020
  • Hormel Foods reports on its COVID-19 actions and community support; company pledges $1 million to hunger-relief causes
  • BrewDog begins making hand sanitiser amid shortages in UK
  • Lawson‘s news release: cooperation for approach of new coronavirus infection prevention (in Japanese)
  • L’Oréal launches a Europe-wide coronavirus solidarity programme
  • Kellogg contributes funds and food to global COVID-19 food relief
  • Retailers act to protect seniors from coronavirus shopping chaos and contamination
  • French Minister of Finance and Minister of Agriculture write letter of thanks to agri-food sector for secruing the manufacturing process and supplying French consumers during crucial period (in French).
  • Conad‘s CEO Francesco Pugliese: “Let’s not add confusion to fear, everything is availale in supermarkets” (in Italian)
  • Grupo Exito‘s measures to mitigate the impacts of Covid-19 (in Spanish)
  • Jerónimo Martins: Most relevant actions against Covid-19
  • Ambev turns Brazil beer brewery into sanitizer plant to help coronavirus fight
  • Pingo Doce: Open letter to customers (in Portuguese)
  • Fenalco‘s (Colombia’s national federation of merchants) sends open letter to the people about importance of industry collaboration (in Spanish)
  • E. Leclerc cooperative video to ensure no shortages (in French
  • Delhaize: Belgian supermarket chain moves to protect older people from coronavirus
  • Amazon prioritizing shipments for medical supplies, household staples during coronavirus crisis
  • Polish food retailers to start operating on Sunday to reduce congestion during Covid-19 pandemic
  • Migros Ticaret shares infographics on social media, in-store and via email to support efforts against the Covid-19 virus: hygiene process and seven ways to avoid viruses
  • The Kroger Co. Zero Hunger | Zero Waste Foundation commits $3 million to help combat food insecurity during pandemic
  • Unilever announces Covid-19 actions for all employees
  • Whole Foods, Amazon enact temporary wage hike in coronavirus response
  • Carrefour mounts shields for French cashiers in coronavirus crisis
  • Danone is supporting parents and parents-to-be on supply concerns due to stockpiling and offers seven tips to protect your baby (in German), as part of its Aptamil Aptaclub
  • Walmart‘s new COVID-19 policy to support the health of associates
  • Pick n’ Pay launches special shopping hour for pensioners due to coronavirus
  • ‘We have to keep our stores open’: Sobeys parent CEO Michael Medline on the impact of coronavirus
  • Target, Walgreens, CVS and Walmart to offer drive-through coronavirus testing
  • Walgreens takes omnichannel steps in response to coronavirus
  • Six things retailers should do to keep calm and carry on: Responding to COVID-19
  • UK supermarkets take steps to prevent panic buying and shortages
  • Amazon to hire 100,000 warehouse and delivery workers amid coronavirus shutdowns
  • Aussie supermarket chain Woolworths holds ‘elderly hour’ as panic buying continues
  • Woolworths to offer care packages to elderly and people with disability
  • How Singapore, and in particular Fairprice, are trying to prevent stockpiling
  • Migros Ticaret : Precautions against the Covid-19 virus (in English) and short video (in Turkish)
  • French retailers Monoprix and Franprix created a basket with basic groceries for 3-4 days for elderly customers (article in French) 
  • Examples from retailers around the world on what they’re doing to beat the coronavirus, keep customers safe and shelves stocked (Supermarket News)
  • LVMH to produce hand sanitizer
  • P&G to office workers: Work from home for rest of March

 

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