Global Summit

Official Programme 2024

Plenary sessions, breakouts, Special Sessions and I-Talks will bring to light all the topics that are front-and-centre of a CEO's mind. The Store Tour requires a separate ticket, and is limited to delegates with valid store tour registration only.
11-14 JUNE 2025
All times are in Chicago Time
8:45 am - 9:15 am
A Business Conversation with Tony Xu, CEO of DoorDash
Show description

Join Tony Xu, CEO of DoorDash, in a fireside chat with Wai-Chan Chan, Managing Director of The Consumer Goods Forum. Explore the retail landscape, DoorDash’s journey, sustainability initiatives, and Tony’s personal story in this insightful session on innovation and leadership.

Main Plenary Hall – Sheraton Ballroom (Level 4)

XU Tony
CHAN Wai-Chan
Managing Director
The Consumer Goods Forum
10:15 am - 11:00 am
Networking Break - kindly sponsored by The Coca-Cola Company & Lotus Bakeries
10:20 am - 10:35 am
I-Talk: kindly sponsored by Tetra Pak
Show description

How can we feed the world without starving the planet?

With the expected population growth, the world will need 25% more food to feed everyone. But it is no secret that food systems today have a significant impact on our planet’s resources and the climate. These challenges pose a vast global dilemma: how can we feed more people while protecting the planet? In this presentation we will share our perspective on how we can shape the future with sustainable food systems, the critical role food processing and packaging plays as part of the solution, and our company’s journey towards the world’s most sustainable food packaging system.

Presentation Theatre (Networking Area)

President and CEO
Tetra Pak U.S. and Canada
10:40 am - 10:55 am
I-Talk: kindly sponsored by Accenture
Show description

From Hype to Reality: Reinventing the Consumer Value Chain with Gen AI

Imagine a world where…
• In silico R&D and consumer co-creation change product development
• Marketing moves to bots selling to bots
• Manufacturing goes white label
• Supply chain becomes an industry utility
• And AI, technology and cloud compute costs exceed labor costs

Our research shows that technology is the #1 industry disruptor, massively accelerating the move to continuous reinvention. It took 2.5 years for Instagram to reach 100m users; Chat GPT achieved this goal in 60 days. Unlike other so-called disruptive technologies, generative AI is human by design and immediately accessible. Already, gen AI is recommending recipes for consumers based on their mood, designing creative and providing sympathetic customer service.

This is the single biggest opportunity for the consumer goods industry to create value. We expect gen AI combined with other technology and new ways of working to impact 30% of working hours and unlock 15-30% in top and bottom-line productivity. However, most of what we see in the market today are tactical use cases – augmenting and improving the processes of today. By contrast, Reinventors use gen AI and new ways of working to create the value chains of tomorrow – removing functional siloes in the organization and breaking historical barriers between CPGs, retailers and consumers.

Now is the time to pivot away from proofs-of-concept and move to deliberate strategic bets. CPGs who move quickly, power their reinvention with people, and operate with responsibility will be the winners of tomorrow. It is important to note that reaction time is shorter than we saw with digital; instead of thinking big and starting small, leaders need to think big and start bold.

Join us as we share our vision of the reinvented consumer value chain, outline the most significant value pools and demonstrate real life solutions.

Presentation Theatre (Networking Area)

GRANT Karen Fang
Thought Leadership & Research Managing Director
RAO Venkatesh G.
Senior Managing Director, Data and AI Lead North America
11:00 am - 11:50 am
Special Session: kindly sponsored by Genpact
Show description

How to build circular supply chains that improve profit and planet in the CPG and Retail industries

In the face of stringent ESG targets and economic challenges, companies are turning to circular supply chains to decouple revenue from resources, accelerate growth, and enhance environmental sustainability. This session will dive into how organizations can leverage advanced analytics, AI, and new data sources for end-to-end visibility of the supply chain and collaboration across the value chain. The circular economy offers CPG and retail companies innovative paths to growth, with practical applications of circular strategies to minimize environmental impact while supporting market expansion. Using the right technology is crucial as we approach the peak of the sixth wave of innovation.

Main Plenary Hall – Sheraton Ballroom (Level 4)

DULL Deborah
Global Supply Chain Sustainability Leader
Global Enterprise Service Line Lead
Chief R&D, Procurement and Sustainability Officer
Mars Wrigley
11:00 am - 11:50 am
Special Session: kindly sponsored by VusionGroup
Show description

Data-Driven Synergy: Elevating Retail & CPG Partnerships through AI

Join industry leaders at the forefront of retail innovation as they unveil the transformative power of Data, AI, and IoT in shaping the future of retail and CPG partnerships. This roundtable will explore cutting-edge trends, pioneering implementations, and visionary forecasts for in-store experiences. Engage in a strategic dialogue on crafting a more dynamic, impactful, and sustainable commerce ecosystem.

Breakout Room 1 (Level 4)

SEVP Business Development
Advisor, Board Director, Investor
Former EVP Central Operations Walmart and Former COO Asda
ZIZ Ayla
Chief Customer Officer, SVP Commercial Europe
11:00 am - 11:50 am
Special Session: kindly sponsored by PricingOne
Show description

What does Triple-Win RGM™ (Revenue Growth Management) Look Like for Consumer Goods?

In today’s volatile economic landscape, pricing and promotions optimization are often insufficient to boost volume, revenue, and profit, particularly amid rising costs of goods and declining consumer purchasing power.

This session presents an effective Pricing Architecture and RGM approach, crafted specifically for CPG, that delivers real consumer value and benefits manufacturers, retailers, and private labels – in either inflationary or deflationary environments.

Join us for a pivotal discussion with Cathy Collart-Geiger, former CEO of French retailer PICARD, as she shares her insights and experiences on achieving Triple-Win RGM™.

You will learn about:
• Projective Value Modeling: predicting willingness to pay for current assortment, new brand and innovations
• Holistic Pricing and RGM Strategy: rejuvenating category value and profitability
• Retailer-Level Execution Plans: translating RGM strategy into joint business and execution plans
• Team Empowerment: developing an RGM-savvy organization
• Real-world Success Story: example from Picard, a leading French retailer with premium Private Labels

Breakout Room 2 (Level 4)

Chairman & CEO
GABR Samer
Chief of Product
Advisory Board
11:00 am - 11:50 am
Special Session: kindly sponsored by Microsoft
Show description

Transform the value chain: How brands are creating positive impact with Gen AI

We’ll explore the impact AI is delivering right now through examples from leading brands. Keith will share how generative AI tools are helping consumer goods companies solve challenges and produce promising outcomes, while prioritizing security, governance, and responsible AI.

Breakout Room 3 (Level 4)

General Manager, Worldwide Retail and Consumer Goods
Microsoft Corporation
12:00 pm - 12:50 pm
Special Session: kindly sponsored by PA Consulting
Show description

Beyond plastic: Impact through collaboration.

Delivering speed, scale, and affordability through a new approach to industry collaboration.

Plastic will be the next controlled substance – expect it to be tracked, traced, taxed, and regulated. Promising alternatives are emerging, but they lack scale – and typically come with heavy initial costs. This means that alternatives may struggle to make a significant difference for years.

The way forward is to find a model that allows for collaboration while still leaving space for first mover advantage. Major platform transformations are also needed, to enable leaders to share information openly and embrace new technologies in a risk-controlled way. This will create the speed and power to push for true scale and deliver impact now.

Join us to explore how global players are collaborating to curb investment risk, maximize impact, and activate the larger ecosystem to tackle the plastics challenge. Industry leaders will share successes, identify opportunities, and inspire tangible action at scale.

Key take aways:
• Find out how a collaborative model – a new approach to sharing IP within real partnerships – can help brand owners to embrace sustainable technologies in a risk-controlled way, and drive scale, cost, and speed
• Explore collaboration within and across industries as a way to deliver real change, understanding what works, what doesn’t, and what can be changed
• Learn how the industry is uniting to bring non-plastic, sustainable solutions to life for global brands – and at commercial scale

Main Plenary Hall – Sheraton Ballroom (Level 4)

Global Head of Alliances
PA Consulting
Sustainability and Regenerative Economy Expert
PA Consulting
PATEL Claudine
Chief Marketing Officer
Sanofi Consumer Healthcare
SVP Global Policy & Sustainability
The Coca-Cola Company
LIN Allison
Global VP Packaging Sustainability
12:00 pm - 12:50 pm
Special Session: kindly sponsored by Capgemini - featuring McDonald's
Show description

Executive Fireside Chat: Navigating McDonald’s Digital Transformation Journey

Join us for an enlightening interview session with Joshua Sloser, Global SVP of Customer & Commercial Innovation at McDonald’s, as we delve into McDonald’s remarkable digital transformation journey. From its humble beginnings as a burger company to becoming a digital powerhouse, McDonald’s has redefined its brand through innovative digital products and ecosystems, delivering significant value. During the session, Joshua will share insights into the catalysts that sparked this transformation on a global scale, the challenges encountered along the way, and invaluable advice for senior executives considering a similar digital journey. Don’t miss this opportunity to gain firsthand knowledge from the leading brand at the forefront of digital innovation in the quick service restaurant industry.

Breakout Room 1 (Level 4)

EVP, Consumer Products & Retail
Global SVP of Customer & Commercial Innovation
Global Head of Consumer Products & Retail
12:00 pm - 12:50 pm
Special Session: kindly sponsored by Roland Berger
Show description

Consumer Delight with AI – Identifying concrete actions how to make it work

Consumer and shopper expectations towards brands and retailers are higher, changing at an unprecedented speed and becoming more wide-ranging than ever before. Products need to be appealing, functional, environmentally sustainable and society friendly, and the shopping experience needs to be convenient and engaging.
But what really makes a difference in the eyes of consumers?
And how can brands and retailers leverage state-of-the art AI technology to better identify, meet or even exceed these consumer expectations?

In our special session we will:
• Present our proprietary voice of the consumer study conducted exclusively for the CGF
• Present specific real-life AI success cases from leading FMCG and retail experts in a panel discussion

You will walk away with:
• Consumer insights from our voice of the consumer study
• Concrete action recommendations from leading FMCG and retail experts
• Exclusive answers from an interactive Q&A session

Looking forward to welcoming you to our special session!

Breakout Room 2 (Level 4)

GEHIN Sióbhan
Senior Partner
Roland Berger
JOSE Deepak
Global Senior Director, Data Analytics
Head, Worldwide Retail & Consumer Goods Go-To-Market (GTM)
Prof. GENTSCH Peter
AI Researcher
12:00 pm - 12:50 pm
Special Session: kindly sponsored by NielsenIQ
Show description

Unlocking Generational Consumption Trends to 2030

A guide to spending trends of Generation Z: Insights that businesses will need to understand, interpret and embrace changing and emerging needs of a demographic cohort which is poised to become the largest–and wealthiest–generation in history.

In this special session, NIQ will unveil benchmark findings from its new Spend Z report conducted in collaboration with World Data Lab to identify preferences, patterns, priorities, values, and greatest purchase influencers of Gen Z, whose global spending power is projected to grow to an estimated $12T by 2030. Further, with Gen Z—defined as anyone born between 1997 and 2012—making up 25%, or 2 billion, of the world’s population, the cohort is forecasted to add more than $2.7 trillion in spending globally by 2034.

From deciphering their digital behaviors to understanding what makes this generation different, this session will provide attendees with actionable insights needed to nurture and maintain loyalty and forge meaningful connections with this influential demographic, which will have a significant influence on the products manufacturers and retailers produce and sell in the near term.

Breakout Room 3 (Level 4)

BUCHANAN Elizabeth
President of North America
Omnisales & E-Commerce Associate Client Manager
Product Manager
12:50 pm - 2:00 pm
Networking Lunch
2:00 pm - 2:30 pm
What is True Collaboration? Voices from the Next Generation
Show description

The upcoming generation of consumers is increasingly challenging the industry and have high expectations when it comes to innovation and setting a higher bar for progressive and socially responsible business. Engaging consumers matters now more than ever, as the disruptions experienced by millennials and Generation Z generations have accelerated both challenges and opportunities. Join this session to learn more from those committed to improving the food industry in a sustainable and collaborative way, where advocacy and the voices of young consumers are now of paramount importance. How are generational attitudes and expectations poised to shape the industry? How can business leaders enable the ambitions of future generations to allow the industry to thrive?

Main Plenary Hall – Sheraton Ballroom (Level 4)

KUMAR Isabelle
Presenter & Moderator
Food Activist
Bite Back 2030
Youth MP and Food Activist
Bite Back 2030
2:30 pm - 3:00 pm
Sustainable Growth: Unveiling Shareholders' True Expectations
Show description

Join us as we explore the intricate relationship between sustainable growth and shareholder expectations and uncover the evolving landscape of corporate governance and investor priorities in an era defined by sustainability imperatives.

Main Plenary Hall – Sheraton Ballroom (Level 4)

KUMAR Isabelle
Presenter & Moderator
Senior Partner, Consumer Goods Global Knowledge Lead
McKinsey & Company
TAYLOR Richard
Managing Director, Consumer and Consumer Health
BICH Gonzalve
Chief Executive Officer
Global Co-head of Consumer Retail Group
Goldman Sachs
3:00 pm - 3:45 pm
Networking Break - kindly sponsored by The Coca-Cola Company & Lotus Bakeries
3:15 pm - 3:30 pm
I-Talk: kindly sponsored by Innosight
Show description

Revolutionizing Growth: Unleashing the Power of AI and Automation

Artificial intelligence and automation are set to transform organizations, ushering in a paradigm shift in how work is accomplished. For executives in the CPG and retail sectors, embracing this technological revolution is paramount for remaining competitive and resilient in an ever-evolving landscape. Through examples in the CPG and retail industries, we show how thoughtful deployment of these tools can drive dual impact in organizations – both by increasing productivity AND by driving growth and innovation. We will also explore the importance of building new capabilities and greater change capacity in organization to harness the full potential of new technologies.

Presentation Theatre (Networking Area)

Managing Director
Managing Director
3:30 pm - 3:45 pm
I-Talk: kindly sponsored by ENGIE Impact
Show description

Executing and Funding a Programmatic Carbon Reduction Plan

Decarbonizing at scale requires a holistic, programmatic portfolio-wide approach, involving buy-in from stakeholders at both the corporate/central and local/site level. The technical complexity of decarbonizing portfolios is coupled with challenges around governance, including process concerns, resiliency and cost management; and businesses must pay equal attention to both if they are to achieve meaningful long-term carbon reduction at speed and scale.

Historically, organizations have felt most comfortable funding pilot projects or small-scale decarbonization initiatives at the site-level, but if they are to reach their 2030/40 goals, they must now begin to develop a portfolio-wide decarbonization plan with adequate funding, leveraging available incentives and as-a-service methodologies.

In this 15-minute presentation, audience members will learn how to:
• Optimize a roadmap around techno-economic solutions
• Balance cost, risk, and drive investment through local, national and regional funding
• Optimize implementation partnerships to deploy capex and “as a service” models

Presentation Theatre (Networking Area)

Executive Managing Director - Americas
ENGIE Impact
3:45 pm - 4:30 pm
Dive-In: AI. What’s Real vs. Ideal? And How Data Is At The Heart Of Value Realization.
Show description

With all the recent developments and hype in the field of AI, what is real vs. ideal? In this panel, hear from Justin Honaman, Head of Worldwide Retail & Consumer Goods GTM at Amazon Web Services and Todd James, Chief Data & Technology Officer for 84.51° (Kroger) as they share perspectives on real-world use cases in retail and consumer packaged goods, how to get started on you AI journey, watch areas and what to avoid, as well as how this technology is being employed by Kroger and Amazon.

Breakout Room 1 (Level 4)

Director E2E Value Chain & Standards
The Consumer Goods Forum
Chief Data & Technology Officer
84.51° (Kroger)
Head, Worldwide Retail & Consumer Goods Go-To-Market (GTM)
3:45 pm - 4:30 pm
Dive-In: Forest Positive - Shaping Sustainable Futures Through Corporate Commitment
Show description

Join us for an in-depth exploration of the Consumer Goods Forum’s Forest Positive Coalition of Action, where we explore the transformative journey towards a more sustainable future. This session will highlight the achievements and hurdles faced by leading manufacturer and retailer companies dedicated to embedding Forest Positive principles into their core operations and who are at the forefront of this critical initiative. Discover how collective efforts are reshaping sustainability practices, driving impactful change, setting new standards for environmental stewardship and integrating Forest Positive values into the DNA of company’s own operations, paving the way for a greener, more sustainable future. 

Breakout Room 2 (Level 4)

KUMAR Isabelle
Presenter & Moderator
KRAUS Carine
Chief Impact Officer and member of the Executive Committee
Chief Procurement Officer
5:30 pm - 7:30 pm
Official Cocktail: kindly sponsored by S. C. Johnson @ The Museum of Science and Industry - The Blue Paradox
Show description
  • Location: The Museum of Science and Industry – The Blue Paradox (Immersive Experience) – 5700 S DuSable Lake Shore Dr, Chicago
  • Meeting point: Conference Entrance – Lobby Level (Level 3)
  • First coach will leave at 16:45
  • Please note that all attendees will need their Global Summit Conference badge for entry.