21-24 JUNE 2021
Virtual Conference

The Global Summit


Live broadcasts, pre-recorded sessions and networking opportunities, wherever you are in the world
All times are in Central European Time
10:00 am - 7:00 pm
Opportunities, Challenges & Priorities
The Future of Retail in APAC

Experts will share and analyse retails trends in the APAC region. Consumers insights, on-line grocery growth and more.


APAC Leader, Retail Practice
Bain & Company
SEAH Kian Peng
NTUC Fairprice Enterprise
Wai-Chan CHAN
Managing Director
The Consumer Goods Forum
10:30 am - 11:00 am
Special Sessions - Accenture, AlixPartners, Kearney
CEO-only Session (upon invitation only)

The Road to COP26 – FMCG & Retailer Collaboration

Alan Jope to lead a discussion with CEOs from the consumer goods sector and retail industry to help drive a more unified approach to climate ambition and action, as well as engage attendees in defining the roadmap against the objectives to raise climate ambition and action.

CEO-only Session (upon invitation only)

When Three Crises Collide: Health, Planet, Inequality

Brian McNamara to lead a discussion with CEOs from the consumer goods sector and retail industry on joining up action across the three crises to combat the perfect storm they are creating for people’s health, with the most vulnerable in society impacted hardest. How can we join up action to tackle these three crises to benefit people and planet?

GSK Consumer Healthcare
11:30 am - 12:00 am
CEO-only Session (upon invitation only)

Business Transformation: What Are the Key Factors that Make the Difference Between True Transformation Success and Failure? 

Retail is going through change at a pace that one has never experienced before and many businesses are looking at ways to transform to ensure they continue to compete. A discussion around shared experience and shared learning among CEOs wrestling with similar challenges will be the topic of this session.


Group CEO
Dairy Farm International Retail Group
12:00 pm - 12:15 pm
Ramping Up Online Grocery without Breaking the Bank—A Joint Challenge for Retailers and CPG Suppliers

Globally, the pandemic has turbocharged adoption of online grocery, and the uptick is here to stay. This surge poses a challenge for retailers and CPG brands. Online grocery is structurally less profitable than in-store transactions. Grocers therefore need to find a rapid fix for the broken economics of the channel, while at the same time ramping up capacity and getting ahead of the next disruptions. On their end, CPG brands realize the channel is large, growing fast and it is increasingly where brands are built. But many online platforms are profit-dilutive, and CPG brands are not reaping the full benefit of their investments in the channel.

Bain believes there is a path to success, grounded in specific imperatives for grocers and CPG brands… but also in stronger collaboration between both, combining their unique assets to win online, more profitably. We will present our perspectives on how to successfully align interests to get to a win-win outcome.

Marc-André KAMEL
Global Retail Practice Leader
12:00 pm - 12:15 pm
Data Collaboration: The Future of Innovation and Better Business Decision Making

The future of the retail and consumer packaged goods industries will be about defining new collaborative relationships within ecosystems of organisations. Collaborative ecosystems are being designed and created for the purposes of generating insights from aggregated data sets to support better business decision making – from innovation processes through to better product marketing and supply chain management. This talk will explore Microsoft’s current and developing data collaboration strategies and supporting technology platforms.

Director, Industry Digital Strategy
Senior Architect, Industry
12:00 pm - 12:15 pm
True Knowledge is Power: Empowering Sustainability in Food

Transparency is fast becoming a license to operate, as there is a rising interest among consumers in definitively knowing about the origin of their food and how the animal was raised.  The good news is that MSD Animal Health has the DNA-based technology to address the need for greater transparency through traceability of food and animals. The technology is easily scalable to implement across the food chain. Along with food producers and retailers, our company can help to deliver a truly sustainable food supply and drive meaningful change in the animal health industry.


True Knowledge is Power. Join us in empowering sustainability in food.

Matteo RATTI
Lead, Data Labs
MSD Animal Health
Ways to Build Resilience in Tough Times

Panel moderated by Sharon Bligh, CHL Director, The Consumer Goods Forum

President & CEO
Ahold Delhaize
GSK Consumer Healthcare
New Retail - Trends and Learnings from China in the Post-Pandemic World
Daniel ZHANG
Chairman and CEO
Alibaba Group
Wai-Chan CHAN
Managing Director
The Consumer Goods Forum
2:00 pm - 2:30 pm
Fireside Chat - Laxman Narasimhan

What can manufacturers and retailers learn from the biggest pandemic of our lifetimes? And how will these lessons shape our collective futures?

Moderated by Isabelle Kumar, Presenter, Journalist

2:30 pm - 3:00 pm
CEO-only Session (upon invitation only)

Return to the Workplace


Thibaut MONGON
Executive Vice President, Worldwide Chairman, Consumer Health
Johnson & Johnson
Global Retail & Delivery

Chieh Huang will share how to grow a digital membership-free wholesale business in challenging times

Moderator: Isabelle Kumar: Presenter & Journalist

Co-Founder & CEO
Collaboration for Healthier Lives: What is Happening on the Ground?

Moderator: Sharon Bligh, Director CHL, The Consumer Goods Forum

Senior Vice President, Walmart Health
Ayla ZIZ
Senior Vice President Global Sales, Chief Customer Officer
Rebecca MARMOT
Chief Sustainability Officer
4:30 pm - 5:00 pm
Fireside Chat - James Quincey

Moderator, Isabelle Kumar, Presenter & Journalist

Chairman & CEO and CGF Co-Chair
The Coca-Cola Company
5:00 pm - 5:30 pm
Special Sessions
5:00 pm - 5:30 pm
Applying AI@Scale

Accelerating AI capabilities is no longer a choice for companies; it is essential to remain competitive. Over the past 18 months, the 10% of companies considered to be “AI & Data Champions” recovered pre-COVID activity levels five months faster than others and grew their businesses on average 8 percentage points above median. At a higher level, these companies have delivered at least 3% incremental EBITDA thanks to their AI investments. 


Join BCG as we share examples of consumer and retail industry players that successfully followed three Golden Rules to deploy AI and deliver significant benefits for their business, while also reinforcing their operations for the future.

Managing Director and Partner
The Boston Consulting Group
Global Vice President, Analytics
Anheuser-Busch InBev
Managing Director and Senior Partner
Boston Consulting Group
5:00 pm - 5:30 pm
Using Digital Technology to Stay Ahead of Risk and Operate Through Anything

The pandemic has taught us how important it is to be prepared for the unexpected and to act now on known risks – things like climate change and water scarcity. We need adaptation strategies to build resilience and get more out of our operations in uncertain times. In this discussion, we’ll get insights into strategies and technologies that can provide visibility and control over variability, ensure sustainability, and transform the way we run our businesses. 

VP, Commercial Digital Solutions
VP & GM, Digital Growth, Industrial Group
Executive Vice President and General Manager, Global Food & Beverage
Senior Vice President and Chief Sustainability Officer
5:00 pm - 5:30 pm
How the Consumer Goods Industry Can Drive Scalable, Digital Integration Across the Value Chain

While bar codes are ubiquitous, it’s hard to imagine this standard initially faced resistance in the 1970s. Today’s CGF coalitions of action require industry-wide adoption of new standards to drive transformation. In this special session, global standards body GS1 and IBM will share their perspective on how traceability could be improved across the UK food chain from farm to fork. They propose adoption of a collaborative platform encompassing industry standards, technology architecture and governance model.

Global Managing Director Consumer Industries
IBM Corporation
Partner, Supply Chain and Procurement Consulting Leader,
IBM Corporation
LATAM in the Eye of the Pandemic Storm: Challenges and Ways Ahead

CGF LATAM Board Co-chairs will share their views on the economic, social and business impact of Covid-19 in the region. What are LATAM specific challenges in this crisis? How did society adapt? How did business reach out and support the most vulnerable? How to implement the global sustainability agenda locally in such a context?

Moderator: Isabelle Kumar, Presenter & Journalist

Chairman of the Board & CEO
Grupo Bimbo
Grupo Exito
Fireside Chat - Judith McKenna

Moderator: Isabelle Kumar, Journalist & Presenter

Judith McKENNA
President & CEO
Walmart International

Please note that this programme may be subject to change.


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What will the 2021 edition of the Global Summit be like?

In 2021, the Global Summit will be fully virtual, for the first time ever, in order to ensure the safety of our global community during the Covid-19 crisis. 

It will take place from 1pm CET on Monday, 21st June, to 4pm CET on Thursday, 24th June. Everyday, sessions will take place from 10am to 7pm CET, meaning there will always be something happening whenever you choose to connect.  

As in the other 63 physical editions of the annual Summit, our focus in 2021 is to deliver great content and allow you to reconnect with your peers from around the world. We are bringing the same high-level speakers to the virtual stage; we are bringing even more great insights and learnings to the virtual table; and we are giving you the opportunity to network from the comfort of your own home or office.

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What is the format of the Global Summit this year?

We are working on a programme and speakers lineup that will have the same level of quality, engagement and expertise as the physical editions of the event. Conscious of time differences, we have built the programme around Prime-Time Content Slots, where delegates from multiple time zones will be able to connect and participate in live sessions with high-level speakers. We will have something for everyone: wherever you are in the world, you will be able to connect at a time convenient for you and access both live broadcasts and pre-recorded sessions – Speaker Sessions and Panels, Special Sessions, Breakouts, Coalition Meetings, and much more. Networking breaks will also ensure you reconnect with your peers from the industry, as in a physical event.

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What will the Global Summit 2021 talk about?

Themed “Now What?”, the 2021 Summit aims to provide delegates, speakers and sponsors the opportunity to learn more about how our industry has worked tirelessly to mitigate the impacts of COVID-19 – and promote the CEO-backed roadmaps that are being delivered by our Coalitions of Action to help our industry create the right kind of new normal. Over the course of four days, we will be discussing The New Normal and all its implications to businesses, consumers, supply chains and employees; where the Opportunities, Challenges & Priorities lie ahead; how we can build back better through Positive Change & Collaboration; and what should be expected from The Way Forward.

You can check the programme and speakers pages for more information.

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How do I register?

The Global Summit is exclusive to CGF member companies. 
Each year, a few select non-member companies are invited to discover the Global Summit via our Discovery Programme. 

On the Register page, please complete the registration form. Your registration will be reviewed and you will receive, in a few days, an email to complete and pay for your registration. 

A unique professional email address must be associated with each registration, to receive the login information. 

If you are unsure about your company’s membership, you can check our members list to or contact our membership team.

If you’d like more information about the Discovery Programme, please contact our Discovery Programme team.

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How do I join the sessions?

Prior to the event, you will receive your personal code and a link to join the sessions, to the email address you provided on your registration form. 

Your registration gives access to all the live and pre-recorded sessions, as well as to all the networking possibilities and exhibition area, across all time zones. We encourage delegates to attend several sessions to get maximum value. 

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Who will attend the Global Summit this year?

The physical editions of the Global Summit gather together 1,000+ CEOs and C-suite executives of CGF member companies from all over the world. The virtual edition will offer new opportunities for those who could not travel, due to the pandemics, and who will be able to join their peers virtually in June. 

A virtual platform, optimised for ease-of-use while ensuring delegates and top CEOs regular networking opportunities, will ensure you can effectively engage and network across the week, to foster deeper relationships and chat one-on-one around topics impacting your business.  

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Will recordings / an executive summary be available?

Pre-recorded sessions and recordings of previous broadcasted sessions will be available during the event. Videos will also be available after the event, when authorised by speakers.

An Executive Summary will be distributed electronically after the event to all delegates, with the main takeaways and insights.

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I would love to be more than a delegate - are there any sponsorship or exhibition opportunities?

Yes! We are very thankful for the companies that support the Global Summit. Confirmed sponsors will be announced soon. 

There are still some sponsorship and exhibition opportunities available! For more information, contact our sponsorship team.

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I still have questions, who should I contact?

If you have any further questions concerning the 2021 virtual edition of the Global Summit, please send a message to the Summit Team

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What are the networking opportunities during the Global Summit?


Access to the platform will be possible a few days before the Summit, presenting a questionnaire on your reasons for attending and your main points of interest. This will create a list of other participants with the same interests and objectives as you, who you will be able to get in touch with.



Virtual Meeting Rooms

Book a virtual meeting room with video and screen sharing functions for up to 20 people in visio conference, straight from the platform – no need to download extra software. For information on costs and availability, please contact our Sponsorship Team





Guided Networking Rooms

During the networking breaks, you will have access to the Guided Networking Rooms – dedicated rooms to discuss a theme of great interest for your business.

Availability of rooms and topics will be limited and chosen in accordance to our content guidelines. If you would like to suggest a topic for discussion, please contact us at your earliest convenience.





Discussion Board

The main entry point to the platform will be done via your feed, where links to the sessions and videos will be available, as well as a menu for easy access to contacts, matchmaking, programme, your personalised agenda and more.

The feed, or discussion board, is where delegates will interact with one another. The Summit team, speakers, sponsors and all delegates are encouraged to share content – text, images, video and links – and react to it, building a real, engaged online community for the duration of the event.











Scheduled Meetings

When you find a fellow delegate who you would like to connect with, just click on his/her profile and send a meeting invitation via message. At the scheduled date and timing, just launch the meeting from inside the platform.







Text and Video Chats

You will have access to the complete list of delegates, and will be able to get in touch with them by text or video chat. Just find the person you’d like to connect with, click on the “Start conversation” button and send a chat request. You can add more users as you need.
And, if you prefer to transform the chat into a video call, when using the web app, just click on the camera button and have access to all of the features, including screen sharing.



*Pictures shown for illustration purpose only. Elements that make up the images will be modified by the Global Summit platform developers.