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Global Summit

Official Programme

Plenary sessions, breakouts, Special Sessions and I-Talks will bring to light all the topics that are front-and-centre of a CEO's mind. The Store Tour requires a separate ticket, and is limited to delegates with valid store tour registration only.
AMSTERDAM, THE NETHERLANDS
10 - 13 JUNE 2025
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All times are in Amsterdam Time
8:30 am - 8:45 am
Remarks from the CGF's outgoing and incoming Co-Chairs
Isabelle KUMAR
Presenter and Journalist - Moderator
Wai-Chan CHAN
Managing Director
The Consumer Goods Forum
Frans MULLER
President & CEO
Ahold Delhaize
Dirk VAN DE PUT
Chairman & CEO
Mondelēz International
Ken MURPHY
Group CEO
Tesco plc
8:45 am - 9:15 am
How Tech Serves Better Eating, for Everyone: Albert Heijn’s Omnichannel Journey
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Join us for an insightful session on Albert Heijn’s evolution from a normal supermarket to a leading food tech company in the Netherlands. Explore how our commitment to digitalization, sustainability, and performance creates a synergistic effect, all aimed at enhancing the experiences of our customers and associates.

Sonja BOELHOUWER
Chief Operating Officer
Albert Heijn
Noortje van GENUGTEN
VP Product Operations
Albert Heijn
9:15 am - 9:45 am
Global New Trends in Retail
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Step into the future of retail in this forward-looking session that unpacks the key trends set to reshape the industry. From hyper-personalization and immersive experiences to AI-powered operations and sustainable commerce, we’ll explore how technology, consumer behavior, and innovation are redefining the way we shop. Gain insights into what’s next and how retailers can stay ahead in a rapidly evolving landscape.

John S. PHILLIPS
SVP Customer Supply Chain & Go-To-Market
PepsiCo
9:45 am - 10:30 am
Networking Break | kindly hosted by The Coca-Cola Company, ITO EN & Lotus Bakeries
10:30 am - 11:00 am
Retail Transformation: Insights from Carrefour
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Emmanuel Grenier, Group E-Commerce, Data and Digital Transformation Director at Carrefour, will present an exclusive look at how one of the world’s largest retailers is navigating the digital revolution. Drawing from Carrefour’s global experience, he will share key strategic initiatives that have successfully bridged physical and digital retail experiences while leveraging data-driven decision making to meet evolving consumer expectations in an increasingly competitive marketplace.

Thierry GADOU
Chairman & CEO
VusionGroup
Emmanuel GRENIER
Group E-Commerce, Data and Digital Transformation Director
Carrefour
11:00 am - 11:30 am
Premium with Purpose: Delivering Value in the Evolving Middle Eastern Marketplace
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Join us for an insightful exploration of the dynamic retail landscape in the Middle East, featuring real-world transformation strategies and best practices. This session will showcase how regional retailers are adapting to evolving consumer demands, technological advancement, and market opportunities through a compelling case study from one of the region’s leading grocery chains. Attendees will gain practical insights into the innovative approaches driving retail evolution across Middle Eastern markets, from digital transformation initiatives to customer experience enhancement strategies.

Isabelle KUMAR
Presenter and Journalist - Moderator
Sunil KUMAR
Chief Executive Officer
Spinneys
11:30 am - 11:50 am
The Retail & FMCG Landscape in China
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Discover how China is redefining the global retail and FMCG landscape through cutting-edge innovation, digital integration, and consumer-centric strategies. This session will explore the unique dynamics driving China’s retail & FMCG ecosystem – from the rise of social commerce and livestream shopping to the seamless fusion of online and offline experiences. Learn how brands are adapting, what global retailers can take away, and why China remains a powerful force in shaping the future of industry.

Isabelle KUMAR
Presenter and Journalist - Moderator
Yiyi CHEN
Executive President / Chief Strategy Officer / Head of Investment Management
Mengniu Group
Marcia MAO
General Manager, Strategy and Business Development
JD Retail International Business
11:50 am - 12:00 pm
Closing Remarks & The Road to the Global Summit 2026
Isabelle KUMAR
Presenter and Journalist - Moderator
Wai-Chan CHAN
Managing Director
The Consumer Goods Forum
The Consumer Goods Forum Official Logo
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