Global Summit
Official Programme
Join us for an insightful session on Albert Heijn’s evolution from a normal supermarket to a leading food tech company in the Netherlands. Explore how our commitment to digitalization, sustainability, and performance creates a synergistic effect, all aimed at enhancing the experiences of our customers and associates.
Step into the future of retail in this forward-looking session that unpacks the key trends set to reshape the industry. From hyper-personalization and immersive experiences to AI-powered operations and sustainable commerce, we’ll explore how technology, consumer behavior, and innovation are redefining the way we shop. Gain insights into what’s next and how retailers can stay ahead in a rapidly evolving landscape.
Emmanuel Grenier, Group E-Commerce, Data and Digital Transformation Director at Carrefour, will present an exclusive look at how one of the world’s largest retailers is navigating the digital revolution. Drawing from Carrefour’s global experience, he will share key strategic initiatives that have successfully bridged physical and digital retail experiences while leveraging data-driven decision making to meet evolving consumer expectations in an increasingly competitive marketplace.
Join us for an insightful exploration of the dynamic retail landscape in the Middle East, featuring real-world transformation strategies and best practices. This session will showcase how regional retailers are adapting to evolving consumer demands, technological advancement, and market opportunities through a compelling case study from one of the region’s leading grocery chains. Attendees will gain practical insights into the innovative approaches driving retail evolution across Middle Eastern markets, from digital transformation initiatives to customer experience enhancement strategies.
Discover how China is redefining the global retail and FMCG landscape through cutting-edge innovation, digital integration, and consumer-centric strategies. This session will explore the unique dynamics driving China’s retail & FMCG ecosystem – from the rise of social commerce and livestream shopping to the seamless fusion of online and offline experiences. Learn how brands are adapting, what global retailers can take away, and why China remains a powerful force in shaping the future of industry.