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CHICAGO, USA
Global Summit
Official Programme
Join this session to hear from the leaders of Japan, one of the world’s most vibrant nations and cultural hubs. Through their perspectives and insights, attendees will gain a deeper understanding of the challenges and opportunities that lie ahead for industry.
Due to unforeseen last-minute obligations, Prime Minister Kishida regretfully will not be able to attend the Summit in person but will be giving his welcoming address by video instead. We thank you for your understanding.
This session will explore the latest trends in consumer behavior business models. With the rapid advancements in technology and changing consumer habits, businesses need to be able to adapt to remain competitive. Expert speakers will discuss how businesses can stay ahead of the game by developing business models that cater to consumer needs.
Becoming an E2E Metaverse Company: The 3Es That Make it Possible
Is your company making the most of the Metaverse? The metaverse won’t just change how we interact with consumers; it can benefit every part of a Consumer Goods Company’s value chain. Using it’s “Three Es” framework of Experience, Enterprise and Enablement, Accenture will take you on a rapid tour of how the Metaverse will change everything from Innovation and R&D, through Consumer and Customer Experience, Supply Chain and Manufacturing, to HR and Finance.
Presentation Theatre
Pursuit of Harmony in Turmoil: Working Together to Make a Difference
The pandemic and the war in Ukraine brought unprecedented crises over the past three years, causing businesses to promptly look for solutions for these pressing matters. In the aftermath of these uncertain years, new emergencies have risen – such as an increase in energy and living costs -, causing turbulence and a new imbalance between short-term constraints and long-term challenges.
As we keep our priorities straight and move forward as one, it is time to unite the lessons from the past with the possibilities that lie ahead. The Global Summit 2023 in Kyoto will be the opportunity to bring our global industry together in the pursuit of a more harmonious future, for the planet and its people.
Unlocking Customer Life-Time-Value to Data Monetization and Digital Marketing
How can companies drive change and achieve growth via data science and digital transformation? How does marketing effectiveness – the largest spend for most C&R companies – play into a winning growth strategy? In today’s hyper competitive market and challenging economic environment, using cutting-edge data and technology are the key to accelerating profitable sales growth. Hear first-hand about a recent use case where a Fortune 500 company implemented a digital marketing transformation plan and the how it may increase their customer life-time value (CLTV).
Presentation Theatre
Armageddon or AI-Get-On: Can AI Regenerate Consumers’ Trust in Brands?
Is the burst of ChatGPT, Bard, or Ernie the sign of a global AI war coming on the horizon for brands and their consumers? Given the advent of conversational bots along with the growth of virtual influencers in consumer-facing categories, the development of RPA and NLP, or the progress in machine learning and in the emotions analysis, major questions arise around consumers, and how these digital evolutions will interplay with their trust in brands’ authenticity.
During this I-Talk, we will evaluate how brands could use AI to restore trust among their consumers and improve their interactions with them.
Presentation Theatre
Everything Everywhere All at Once – How Nestlé is building and scaling its Channel-less Commerce capabilities, and partnering with retailers, to meet and exceed the new expectations of consumers
As consumers start to lead increasingly digital lives, their expectations of how they shop are changing forever. This has led to a dramatic shift in the global retail landscape beyond omni-channel, to include channel-less commerce models – where the lines between media channels and sales channels are disappearing.
In this talk, Nestlé, along with their global digital commerce partner, Capgemini, will share the learning from their ongoing journey to upgrade Nestle’s global go-to-market capabilities to partner and win in these new digital ecosystems.
Using best practice examples of specific brand and sales initiatives from across its different businesses around the world, this talk will provide the audience with a valuable reference model; showing how brand owners and retailers can work together to meet and exceed these new consumer expectations at key digital and physical touchpoints along their shopping journey.
Room B1 – Floor 2
Retail-CPG Collaboration: Finding the Profit in the Data
How physical retail digital transformation enhances CPG-Retail collaboration:
• Making the physical store a digital asset : the IoT revolution
• Leveraging real-time shelf data to improve On-Shelf Availability and end-to-end supply chain
• Leveraging in-store digital touchpoints to boost retail media revenues and improve overall marketing spend efficiency
• Upgrading retail’s overall business model
Room B2 – Floor 2
Future Consumer Economies – How different will the world look for consumers in 2035 and what does that mean for consumer products and retail companies?
How will humans live, work, socialize, and care for each other in 2035? And what does that mean for how people will shop and consume? In this talk, Bain & Company will share its ground-breaking research on shoppers and consumers, letting you peek into the world of 2035. Bain’s Consumer Lab takes a 360 degree of the human, looking ‘beyond the basket’ to understand and forecast how different spheres of life will impact future consumption.
The session will shift the conversation from the trends of today to the future consumer economies of tomorrow. These new economies result from the convergence of global macro-forces, consumer expectations and the latest innovations – and open a world of opportunities… and sometimes challenges.
This stimulating session will help you imagine a world of new products, services, and opportunities in these future economies.
Join us as we take you on a high-energy ride into the future and how the consumer economies of 2035 will impact your business and life.
Room D – Floor 1
This session will explore the people-centered partnership between companies and cities, focusing on the concept of a human-centered society. Our panel of experts will discuss the role business can play in shaping the future of cities in a sustainable way.
Room B1 – Floor 2
Join us for a comprehensive session on the food value chain and global dissemination of Japanese food culture, where we will explore the role and potential of DX. Our panel of top Japanese speakers will discuss their experiences in growing and spreading Japanese food culture globally and how digital innovation is transforming the food value chain.
Room B2 – Floor 2
This session will delve into the next phase of circularity in product packaging, exploring how business can further advance towards a more sustainable future. We will examine the current state of recycling single use packaging and discuss the opportunities to engage consumers with alternative models such as reuse and refill. Attendees will come away with a deeper understanding of the complex issues surrounding plastics circularity, the need to consider reusable packaging, and practical insights for driving progress.
Room A – Floor 2
No company can improve its sustainability & compliancy performance if they do not have the insights to start with. Due to the increasing pressure on transparency and accountability, companies are often expected to disclose sensitive information. Data on ingredients (“formulas”), vulnerable business relations and commercial sensitive data just to name a few. Introducing a paradox between the need for transparency versus lack of data disclosure.
Through this presentation, two impact driven start-ups will share future proofing innovations that deal with this paradox: True-Code (ImpactBuing) for the first mile and Proteus (Pure Value) for last mile of the supply chain. Showcasing how both retailers and manufacturers can leverage this apparent contradiction to strengthen their brand, gain a competitive edge and increase their sustainability, compliancy & performance. Discover the benefits of embracing both compliance and data source protection in your business strategy.
Room D – Floor 1
Practical Advice on Implementing a Programmatic Approach to Decarbonisation
Through working with organisations to define their steps to Net Zero, we’ve seen fewer barriers surrounding the ‘what to do’ and ‘how to do it’ stages, and more significant issues around the final shift towards implementation, which is often disrupted by insufficient resources, limited internal capabilities and barriers with financing options to deliver.
This 15-minute session will focus on the benefits of reaching Net Zero through a single, holistic, programmatic approach – combining strategy, roadmaps and financing, with learnings on overcoming the main barriers for decarbonisation: capacity constraints in teams, project financing and associated internal governance.
Presentation Theatre
Generative AI is a powerful tool for businesses looking to improve efficiency and gain a competitive edge. This session will explore the various ways in which industry can leverage generative AI and provide real-world examples of companies that have successfully implemented this technology.
Location: International Conference Centre Kyoto (ICCK)
