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Global Summit
Official Programme
Join The Consumer Goods Forum’s Co-Chairs – Frans Muller of Ahold Delhaize and Dirk Van de Put of Mondelēz International, alongside Wai-Chan Chan of The Consumer Goods Forum, as they showcase key achievements from the past two years and inspire the industry to accelerate progress across all dimensions of sustainability. Frans and Dirk will share key insights on how organisations can enhance their impact through collaborative action and innovative approaches to tackle today’s most pressing challenges.
Join Her Majesty Queen Máxima of the Netherlands, as she inaugurates the 2025 Global Summit to set the agenda with her inspiring vision for a sustainable future. Renowned for her passionate advocacy for financial inclusion and sustainable development, Queen Máxima’s insights will offer a unique and compelling perspective on global challenges and driving impactful change. Her presence underscores the growing recognition of the industry’s crucial position in shaping a more equitable and sustainable future, making her keynote a truly unmissable moment for leadership.
In a world shifting away from the take-make-waste model, the future of the circular economy hinges on collaboration – where industries, consumers, and policymakers work together to redefine value, turning waste into wealth and challenges into opportunities. This session will explore industry trends and growing interdependence between key sustainability topics such as food waste, plastic waste and climate change.
Brands have always evolved alongside human desires, but artificial intelligence (AI) is now reshaping how consumers discover and engage with them. Amazon overtook Google in product search, TikTok is rising fast and ChatGPT is becoming a powerful force in consumer decision-making. As AI enables more intuitive, human-like interactions, it challenges traditional brand-consumer relationships. Do brands still matter? Who owns consumer loyalty in an AI-driven world? Despite these shifts, brands remain essential—but companies must reinvent themselves. Generative AI can help by transforming consumer engagement, redefining industry economics and revolutionizing workforces, unlocking an estimated $1.2 trillion in value by 2038.
As the cost-of-living crisis continues, consumer behaviour is shifting in unexpected ways. What are people buying (or not buying), and how are businesses adapting to stay relevant? This session brings together industry leaders to share how they’ve reshaped their strategies to meet changing demands, from pricing and product innovation to brand messaging and loyalty. We’ll dive into the latest consumer insights – what trends are keeping CEOs up at night, and what surprises have reshaped their approach? Join us to hear from CEOs across various regions and diverse consumers habits.
When Fidji Simo took the helm at Instacart, the company faced the risk of fading post-pandemic. Her strategic pivot to advertising and enterprise tech transformed Instacart into a more resilient, diversified business. Now one of Silicon Valley’s most influential CEOs, Fidji Simo continues to drive innovation. Join us as she shares insights on consumer trends, in-store innovation with smart carts, AI’s impact on the industry, and the future of retail media.
Kindly hosted by Ajinomoto
Kindly co-hosted by Ahold-Delhaize & Mondelēz International
Sustainable growth is no longer a choice—it’s a necessity. This session explores how businesses can drive long-term success by integrating sustainability into their core strategies. From innovative business models to responsible sourcing and circular solutions, industry leaders will share insights on balancing profitability with positive environmental and social impact. Join us to discover how companies are turning sustainability into a competitive advantage while meeting evolving consumer and regulatory expectations.
As the world evolves, so do our lifestyles. Today’s shoppers are increasingly mindful of what they eat and how they shop, prioritizing ethical sourcing, nutritional benefits, reduced carbon footprints, and seamless omnichannel experiences. Innovation in retail and healthcare technology is at the forefront of reshaping the consumer landscape in response to growing health consciousness and environmental concerns. Innovation is transforming how we understand personal wellness, offering unprecedented insights into nutrition, fitness, and preventative care. Join us to gain insights from pioneering companies at the intersection of technology, AI, retail, and wellness who are creating tech-powered solutions that empower consumers to make more informed choices.
Join a dynamic discussion with young entrepreneurs who are leading the charge in sustainability. From circular economies to green technology, these trailblazers will share their journeys, insights, and strategies for driving meaningful environmental impact while creating successful businesses. Get inspired by their vision for a more sustainable future and learn how the next generation is reshaping industries with purpose-driven innovation.
Retail media is revolutionizing the advertising landscape, creating new opportunities for brands to connect with consumers at the point of purchase. As digital and in-store experiences merge, retailers are leveraging first-party data to deliver highly targeted, measurable campaigns. This session will explore how retail media is shaping the future of advertising, driving brand growth, and enhancing customer engagement. Join industry leaders as they unveil strategies, innovations, and the next wave of retail media transformation.
Join us to discover how interoperable data, AI, and 2D QR codes are driving next-gen supply chain transformation, boosting efficiency, consumer experience, and ensuring sustainable compliance for long-term success.
Sustainability goals mean little without execution. This session explores how businesses can embed sustainability into core strategy—leveraging innovation, a future-back approach, and deep customer insight to drive real impact.
We’ll outline practical steps to turn long-term commitments into measurable action while balancing growth, responsibility, and customer loyalty. A1RWATER’s breakthrough technology, which generates mineral-enriched drinking water from air, illustrates how companies can transform sustainability challenges into market opportunities—proving that innovation and impact go hand in hand.
In an era of heightened global uncertainty, shifting alliances, and economic volatility, businesses must navigate an increasingly complex geopolitical landscape. In this session, Fareed Zakaria will explore the key trends shaping international relations, the risks and opportunities they present, and strategies for resilience.
Transfers: from the Nhow Hotel commencing 18:00
