The CGF knowledge platform for the latest health and wellbeing insights, information, research and case studies.
Check out all the latest learnings, insights and industry actions to inspire healthier lives around the world.
Summary16 Dec 2020
Key Takeaways: Building Healthier Baskets to Impact at Scale
The consumer goods industry is currently facing unprecedented disruption in the form of COVID-19, and...
Insight23 Nov 2020
AI for Health Digital Book
Capgemini Invent and Startup Inside have produced the first edition of the AI for Health...
Webinar09 Sep 2020
COVID-19 Webinar Series: How Can the Food & Beverage Industry Adapt to the New Normal
This special Marsh & Oliver Wyman Continental Europe Webinar, on the Food & Beverage Industry...
Report08 Sep 2020
Building Healthier Baskets to Impact at Scale
When it comes to healthy living, research shows that behavior modification is not a wholly...
Report04 Sep 2020
Focus on CHL Turkey: The Migros WellBeing Journey
Migros Ticaret, in collaboration with KPMG, today publish a report showcasing the activities involved in...
Insight01 Sep 2020
Revitalizing Retail Online and Offline After COVID-19
Read this interview for an update on the retail market in China, and perspectives on...
Report03 Jul 2020
Collaboration For Healthier Lives: ‘On s’y met’ Goes Digital
Following the recent launch of two local CHL reports, the UK and China, the French...
Insight03 Jun 2020
Taking Remote Collaboration to the Next Level
One silver lining of the COVID-19 pandemic is the way in which organizations have rapidly...
Insight03 Jun 2020
Transforming the Operating Cost Base of Retail and Consumer Goods Companies
Traditional solutions are proving increasingly ineffective. Many retail and consumer goods companies have flourished in...
Case Study28 May 2020
COVID-19 Case Studies: Actions from Retailers & Manufacturers (Online & Digital)
Check out the collection of case studies from CGF members and the wider industry on...
Case Study28 May 2020
COVID-19 Case Studies: Actions from Retailers & Manufacturers (Complete Set)
Check out the full collection of case studies from CGF members and the wider industry...
Insight28 May 2020
Learnings & New Normal Framework Overview: Business Models – Data & Analytics
What does the new normal look like for business models? Download the ‘Learnings Summary Overview...
Report22 May 2020
Return to the Workplace: Move Forward with Confidence
The COVID-19 pandemic has changed the way we work and these changes are permeating far...
Insight22 May 2020
How Are Consumers Shopping During The COVID-19 Outbreak? Results Based on Global Customer Survey
COVID-19 has dramatically changed customer behavior in many ways. Oliver Wyman conducted two surveys over March...
Insight19 May 2020
Technology Dependence: Emerging Risks from Abrupt Adoption
Technology is a critical part of the response to the COVID-19 crisis. Videoconferencing platforms enable...
Insight14 May 2020
Is Coronavirus a Tipping Point for Digital Health on Demand?
As the coronavirus crisis affects our societies and organizations — prompting critical decisions about business...
Insight16 Apr 2020
Protejámonos juntos
At Auto Mercado and Vindi we have proposed to support families who were left without...
Insight13 Apr 2020
Cyber Attacks – The Increasing Risk for Retail
Cyberattacks are an unfortunate reality and major source of damage in today’s digitally focused business...
News06 Apr 2020
FMI forms online hiring marketplace with Eightfold.ai
FMI-The Food Industry Association has partnered with online hiring and talent search service Eightfold.ai to...
News02 Apr 2020
eBay Launches “Up & Running” to Immediately Bring Small Businesses Online
As a result of the coronavirus pandemic, brick-and-mortar retailers are closing their physical doors. In...
News01 Apr 2020
Carrefour Teams Up With Uber Eats For Lockdown Deliveries
French supermarket retailer Carrefour and Uber Eats announced a new delivery service on Wednesday, aimed...
News27 Mar 2020
The Giant Company Uses Social Media to Discourage Hoarding
With coronavirus (COVID-19) cases and consumer concern mounting nationwide, The Giant Company (formerly Giant Food...
News26 Mar 2020
Coop Sweden Adds Delivery Slots For Online Orders For The Elderly
Coop Sweden has announced that it has added delivery slots for elderly online shoppers to ensure that...
3rd-Party25 Mar 2020
Grocers leverage in-store tech during COVID-19
Supermarket chains are embracing their in-store technology to better serve shoppers during the spread of...
Insight19 Mar 2020
How to Navigate the Transition to Remote Work During the COVID-19 Pandemic
More and more businesses are asking their employees to work from home during the COVID-19...
3rd-Party13 Mar 2020
Walgreens takes omnichannel steps in response to coronavirus
Walgreens is enacting new digital and online policies to support customers during the coronavirus (COVID-19)...
News09 Mar 2020
Alibaba Unveils Technologies to Empower Partners in Fight Against Coronavirus
Alibaba Cloud, DAMO Academy and DingTalk have joined forces to launch a series of AI...
Insight03 Mar 2020
China’s e-Grocery Booms as Consumer Diet Shifts During Epidemic
SHANGHAI – According to a recent Oliver Wyman survey of Chinese consumers, eight out of...
Insight22 Feb 2020
Why Voice is the Future of Grocery
Jon Stine, who leads the Open Voice Network, spoke with Lippincott partner David Mayer about...
Report24 Feb 2019
Global Health and Wellness Digital Framework
The Digital Framework is intended as a guide and source of inspiration for retailers and...
STANDARD: The BRCGS Global Standard for Ethical Trade & Responsible Sourcing Issue 2 achieved SSCI Recognition under Scope AI — Social Compliance: Manufacturing & Processing in November 2021.
BRCGS is an established global standards leader, with a rigorous GFSI recognised assurance program that touches every aspect of the 21st century supply chain – from food ingredients to packaging, distribution, retail and beyond. It sets the benchmark for best practice manufacturing, helping to provide reassurance that products and services are high quality, legal and safe. BRCGS is recognised across food and non-food categories as the global standard underpinning brand reputation through compliance, at over 30,000 certificated sites in 130 countries. Visit brcgs.com to find out more.
Fairness, Integrity, Safety, and Health (FISH) Standard for Crew
STANDARD: FISH Standard for Crew Version 1.0 achieved SSCI Recognition in March 2025 for Scope CI — Social Compliance: At-Sea Operations.
The Fairness, Integrity, Safety, and Health (FISH) Standard for Crew is a voluntary, third party labour certification program for wild harvest fishing vessels. FISH is designed to provide harvesters a tool to demonstrate to customers and other stakeholders that the seafood harvested comes from responsible sources with respect to crew treatment, compensation, and conditions. It was developed with input from the full seafood supply chain, including large and small harvesters, processors, retailers and restaurant groups, in consultation with labour non-profit organisations, to create a program that is open to vessels and fleets of all sizes around the globe. Read more about the Standard here.
STANDARD: The Florverde standard for the sustainable production of flowers and ornamentals version 7.2.1 achieved SSCI Recognition under Scope BI – Social Compliance: Primary Production in April 2024.
Florverde Sustainable Flowers (FSF) is an independent social and environmental standard which ensures that flowers certified under this scheme have been responsibly produced. This requires flower growers to adopt measures that will protect and enable worker’s rights, implement best environmental practices, and comply with national regulations. FSF also helps safeguard quality by requiring the proper care and handling of flowers.
STANDARD: FSSC 24000 Social Management System Certification Version 6.0 achieved SSCI Recognition under Scope AI — Social Compliance: Processing and Manufacturing in January 2024.
The aim of FSSC 24000 is to ensure that social sustainability management system requirements are met, resulting in certifications that assure organisations provide safe and fair working conditions, meet business ethics requirements, and apply due diligence in their supply chain management. FSSC 24000 provides a strategic approach incorporating the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking, which ensures the identification and control of social risk and continuous improvement. This process demonstrates corporate responsibility and facilitates improving the social management systems and performance thus driving impact.
FSSC 24000’s scope of certification includes the manufacturing and processing sector (food and non-food), including its related service provision. The certificate confirms that the organisation’s social sustainability management system is in conformance with the FSSC 24000 Scheme requirements based on the following normative documents:
BSI/PAS 24000:2022 – Social management system requirements (Publicly Available Specification)
FSSC 24000 Additional Requirements (as determined by the FSSC Board of Stakeholders)
The FSSC 24000 certification scheme is owned and governed by the non-profit Foundation FSSC and outlines the requirements for the audit and certification of a Social Sustainability Management System of an organization. More information on the FSSC 24000 Scheme is available on their website.
Responsible Fishing Vessel Standard
STANDARD: The Responsible Fishing Vessel Standard 2.1 achieved SSCI Recognition under Scope CI — Social Compliance: At-Sea Operations in November 2022.
In 2018, Global Seafood Assurances and the UK Sea Fish Industry Authority (Seafish) announced a memorandum of understanding to work together to create the next version of the Responsible Fishing Scheme (RFS), committing to expand its global applicability, which resulted in the creation of the Responsible Fishing Vessel Standard. Now part of the Global Seafood Alliance, GSA took ownership of the standards last year. The first RFVS-certified vessel was announced in Australia in January, and the second set of RFVS-certified vessels was announced in the United Kingdom in April. The standard addresses social responsibility, including working conditions and worker voice, about fishing vessels.
STANDARD: The SIZA Social Standard Version 6 achieved SSCI Recognition under Scopes AI — Social Compliance: Manufacturing & Processing, and BI — Social Compliance: Primary Production in June 2023.
SIZA, the Sustainability Initiative of South Africa, is enabling the South African agricultural sector to become a global leader in sustainable farming, ethical trade, and environmental stewardship. The aim is to encourage continuous improvement in practices over time. SIZA aims to have a cost-effective approach for growers by supplying one standard and one audit, no matter which market a producer supplies. SIZA engages directly with stakeholders throughout the value chain to improve supply chain sustainability, ensuring compliance and reducing risks while at the same time offering support and training with regard to best practices and continuous improvement. Verification occurs via third-party audits. For more information on SIZA, please visit our website: www.siza.co.za
Wine and Agricultural Ethical Trade Association (WIETA)
STANDARD: WIETA Standard Version 4.0 achieved SSCI recognition under Scope AI — Social Compliance: Manufacturing & Processing, and BI — Social Compliance: Primary Production in January 2025.
The Wine and Agricultural Ethical Trade Association T/A WIETA was the first South African social standard, established in 2002, to establish an appropriate social auditing methodology for fruit and wine suppliers in South Africa. WIETA proudly demonstrates how a multi-stakeholder model can successfully promote a world class ethical trade and human rights programme within the wine value chain. Innovative social dialogue engagements, a rigorous capacity building and training programme for both workers and producers, coupled with a participative multi-pronged approach to auditing and remedial approach to ensure sustained corrective actions.
Founded in 2003, the amfori BSCI enables companies to drive sustainability by setting up the human rights due diligence principles that business enterprises strive to implement in their global supply chain.
Representing over 2,400 participants in 46 countries, the amfori BSCI operates in a variety of sectors, the two largest being General Merchandise, and Garment & Textile with a combined annual turnover is evaluated to EUR 1.6 trillion.
The amfori BSCI Code of Conduct set out the values and principles for the implementation of supply chain due diligence, based on the OECD’s six-step framework. The amfori BSCI System Manual outlines the supporting tools and methodology for participants to exercise human rights due diligence and environmental protection set out in the amfori BSCI Code of Conduct.
Ethiopian Horticulture Producer Exporters Association (EHPEA)
STANDARD:The Ethiopian Horticulture Producer Exporters Association (EHPEA) is currently being benchmarked under Scope BI – Social Compliance: Primary Production.
Ethiopian Horticulture Producer Exporters Association (EHPEA) is a business membership organisation which was established in 2002. It is an organisation meant to promote the interest of its members who are engaged in the production and export of cut flowers, fruit, vegetables, herbs, cuttings as well as vegetable seeds.
STANDARD: The KFC Flowers and Ornamentals Sustainability Standard Version December 2021 is currently being benchmarked under Scopes AI — Social Compliance: Manufacturing & Processing, and BI — Social Compliance: Primary Production.
Kenya Flower Council (KFC) is the country’s leading Business Membership Association for growers and exporters of cut-flower and ornamentals. KFC members account for approximately 80 percent of Kenya’s floricultural exports.
KFC also owns the Flowers and Ornamentals Sustainability Standards (FOSS), a trusted standard worldwide. It is one of only three internationally benchmarked standards that demonstrate sustainable social, environmental and good agricultural business practice benchmarks set by the EU-based Floriculture Sustainability Initiative (FSI). The standard encourages commitment to ethical practices, innovation and promoting equitable trading practices, thus ensuring that certified producers foster sustainable, responsible and safe production of cut flowers and ornamentals.
The Council is in the forefront promoting Kenya as a reliable source of quality cut flowers and ornamentals and the country’s competitiveness in the global floriculture trade. KFC is actively engaged in all major trade negotiations in existing, new and emerging markets and in amplifying Kenya’s image in the international market as the most trusted source of cut flowers and ornamentals.
Currently, Kenya is the third largest producer of cut-flowers and ornamentals in the world and exports to over 60 destinations globally. Floriculture is the fastest growing export sector in the Kenyan economy, providing direct employment for over 200,000 workers.
KFC engages with key actors locally for a favourable business environment for growers and exporters of cut flowers and ornamentals.
STANDARD: The MPS-SQ Standard is currently being benchmarked under Scope BI — Social Compliance: Primary Production.
MPS, owned by Stichting MPS, is a leading organisation dedicated to supporting sustainability in the agricultural sector through its trusted certification schemes. The MPS-SQ Standard, introduced in 2002, is designed to ensure that agricultural products are produced under good working conditions. The standard applies to growers and their entire company, addressing key areas such as employee working conditions, health, and safety. It is built on universal human rights, the codes of conduct of local representative organisations, and international agreements of the International Labour Organisation (ILO).
The MPS-SQ Standard also ensures fair treatment for family members working in family-run agricultural operations and sets minimum requirements for working conditions, encouraging compliance with stricter national, local, or international laws to provide the highest level of worker protection. By promoting ethical labour practices, My MPS aims to improve worker safety, health, and well-being while enhancing the image of the agricultural sector. MPS is applying for SSCI’s Scope BI — Social Compliance: Primary Production, reaffirming its commitment to advancing sustainable and responsible practices across the agricultural supply chain.
The Rainforest Alliance Sustainable Agriculture Standard, is designed to deliver more value to the more than four million farmers and workers and thousands of businesses that use Rainforest Alliance certification to drive more sustainable agricultural production and responsible supply chains. The Sustainable Agriculture Standard is used in more than 70 countries around the globe. Their program focuses on coffee, cocoa, tea, bananas, and many other important commodity sectors facing urgent environmental and social challenges.